Starbucks

"I normally enjoy my starbucks experience However, today was last day. I will be attending this location in particular . the last time I went ordered my drink and I asked for oatmilk. They gave me soy, which I'm allergic too red flag one today I went I ordered a Frappuccino that gave me the wrong 1. And when they try to fix it, they still ended up giving me the same thing which I did not order. I will not be returning to this location and it is very unfortunate."

"Ordered. The gentleman handled my order correctly the first time. Everything was served efficiently. Really can't complain! These guys work well together and created a welcoming atmosphere for me. Thanks guys."

"This place is great, and the service is usually fast. I do have an issue with the interior, though. I know they prepare food here as well, so this kinda got to me, and I decided to go to a Starbucks that is a bit further. I can just imagine all the filth buildup on these air conditioning ducts falling onto the food or drinks since this is right over everything. In other places, I have noticed that the service area is protected by a roof but not this one. They need to do some type of cleaning on this. These pictures do no justice, it looks so much worse in person."

"Hey everyone! Just wanted to share my recent experience at the Starbucks located at 2519 Coffee Rd, Modesto, CA 95355. Overall, it's a convenient location for those on the go, but I have to say that the customer service here could use some improvement. One thing that stood out to me was that the staff seemed quite busy and often forgot to greet customers as they walked in. As we all know, a warm welcome can make a huge difference in how valued and appreciated customers feel. In fact, studies show that 70% of customers feel more valued when they are greeted upon entering a business establishment. Similarly, a warm farewell is also an important part of the overall customer experience. 80% of customers believe that a friendly goodbye contributes to their satisfaction. These statistics highlight the significance of greeting and farewell in creating a positive customer experience. Starbucks, known for its commitment to exceptional customer service, understands the importance of these interactions. Their core principles include creating a welcoming atmosphere and connecting with customers on a personal level. It's essential for businesses, especially Starbucks, to uphold these principles to ensure customer satisfaction. In addition to the customer service, I also had an issue with the initial hot coffee I ordered. It was cold and tasted terrible. However, I must commend the barista who promptly apologized and ordered a fresh cup for me. I appreciate their effort to rectify the situation. I hope this feedback reaches someone responsible and that they find it valuable. It's important for businesses to prioritize greeting and farewell, as it significantly impacts customer satisfaction. Let's hope this Starbucks can improve in that aspect. Remember, this post is meant to be neutral and constructive. Cheers!"