Costco Tire Center

"Ordered tires online and scheduled installation. Arrived, as requested, 15 minutes b4 appointment, and was processed intake immediately. One hour later, as we finished shopping and paying, checked for status and was advised our car was finished and being backed out of service bay."

"Good service and prices. Unfortunately if you need a repair from a nail or anything gotta make appointment which is days out so warranty pretty useless on the tires. Minus well get tires some were else pay lil extra for warranty there an be able to just drive up to get repaired."

"Just so you know, I was told it's policy that if you're not buying all four (or more) tires, it is against their policy to mount a tire unless it matches the same tires you already have on your vehicle. Keep in mind, they only sell three brands of tire. I still had the OEM tire on my truck, and was waiting to buy all new tires for another 6,000 miles or so. A blow-out just hours after getting my latest tire rotation put me in a position to need a new tire (preferably fairly cheap as I'm looking to get four new tires soon - of a brand I chose to suit my lifestyle of driving and off-roading, as well as customer feedback). The 3-stars is because the customer service from the tech was good, and although I ended up re-mounting my own tire, they did the job (of putting the tire on the rim) very quickly for me while I shopped at Costco. I will say, due to the shenanigans of their "policy" (despite telling their manager person I did not, indeed, intend on having the tire on my vehicle for the "years" he suggested while trying to validate this policy) and the expensive nature of their limited offerings, I probably won't be back for my set of tires."

"The sales men went beyond their job to get me the tires I needed and an appointment soon. Unlike 4 other east bay area Costco tire dept didn't even answer the phone or were not willing to accommodate."

"I'm usually very generous with review rating, but one thing that erks me and makes me give only 1-star rating is when a store lies. I waited in the tire center since 12:40, and my car was done at around 12:55. I was waiting for a phone call from them and I saw that they were not making any phone calls for completed cars. I didn't know my car was ready until at around 1:45 (I finally stood up and asked) because I couldn't see the outside easily. Then when I complained about not calling me, guess what they said? They called me but the cell service inside the store is bad, so I must have missed it. Are you kidding me? I was in the tire center, playing with my phone that worked perfectly with texting and internet, and did not see any employee making a single call to anyone in the tire section. I understand that on Sunday, things can go crazy, but I have to give 1-star because of that lie. Because of that one moment of him (his name was Ivan) lying to me, that destroyed all my trust on them. Not coming back to this place for tire service anymore."