Infinity Auto Salvage

"The guys at Infinity Auto Salvage we're so patient with me on 2/28/23. I'm handicapped on crutches and my old 1997 RAV4 had a really bad clutch. Basically I only had two reliable gears first and fifth, you do the math on how I managed to drive her for 2 years. But anyway, they let me grieve. They let me sit in my car to fill out the forms. We talked about the good old days riding horses before I was disabled, (which is the reason why I am disabled.) Now I'm not saying that they're always going to be like that. It was just a miserable cold and drizzly rainy morning, and they happened to have no other appointments. But hey, isn't a proper funeral / wake supposed to be on a rainy day?"

"Mike is the best! Retired a car through CAP BAR program and there was not wait - just walked in on a Saturday. He is very friendly and helpful. We were out of there in no time. Wrote a check on the spot. Took it to Pick n Pull in San Jose yesterday - they were awful. Rude, filthy place, not helpful at all. Take your car to Mike @ Infinity. You'll be glad you did!"

"Old Mike is a bit officious & regimented, but warms up to you once you get to know him. He and his crew will serve you well & take care of you auto dismantling needs in a prompt and efficient manner. I brought my old truck there for CA State BAR program. He cut me a $1k check no hassles (just make sure your paperwork is in order. The requirements are on your BAR Eligibility letter). Also, many courteous Uber / Lyft drivers in the area to pick you up & take you home after business at Infinity has been completed. :)"

"I called in the morning to verify if this location accepts CAP vehicles because my friend is planning to retire a vehicle and he speaks moderate English and since I was a good friend, I was the translator. My friend started the call and when the customer service agent answered, he then passes the phone over to me. The customer service agent clearly stated, "Do you have a brain problem? Speak up." This is truly unprofessional and clearly the agent needs to be more educated. This is my first experience with them and I highly do not recommend this place to anyone planning to retire their CAP vehicle in the Bay Area. If you are retiring a vehicle from the CAP Program, I recommend Push & Pull in the Bay Area. Much better customer service experience and no appointments needed."

"Mike seems like a nice guy and is helpful"