Paris Baguette

"Overcharging issue.. ordered 2 pastries and was charged for same. When opened the box after reaching home, it had only one pastry. When I called the bakery, person was not willing to credit the amount over phone and asked me to drive back to store (8 miles from my place) next morning to discuss with owner. He was not even willing to share his name as reference. Very disappointing customer service experience."

"Food was yummy, our service was good, however the customer next to us being helped the cashier used her hand to load the box which was disheartening. I have a food allergy I like the labels showing the description I wish they could be alil bigger it would be helpful but we will return."

"My recommendation, if you want good customer service, or concern about nut allergies, avoid Paris Baguette -- especially avoid this location. I definitely will not be going back. When I went in to pick up a holiday cake I had ordered, I asked if had nuts and the person helping me asked someone else if it had nuts. She didn't know so she asked someone else and after thinking for a while, they said it did indeed have nuts. I went back out to my car and then called my wife and she was irate because she specifically ordered it to not have nuts, as per the web page. I went back in to double-check, showing what the ingredients list online said, and they said that it didn't have nuts. For them to be so cavalier about the nuts vs. no-nuts question is pretty infuriating when I have two people in my family with severe nut allergies. But they just brushed it off like it was nothing. The assistant manager was rude and when I asked for the manager she said "What's up?". Not "How can I help you?" Not assuming the customer was right or deferring to the customer. Just "What's up?" At this point, I don't want to do business at all with them, so I asked for a refund. They said that since I took the cake out that they couldn't do it. I asked for just a refund and to have them throw the cake out since they were misleading and I didn't want to do business with them. I didn't want a free cake, I just didn't want to give them my business. Again they refused. So I left and will be disputing the charge on my credit card."

"The cakes and pastries are too good. We enjoy their fresh bakery spread and experience. I ordered lavender coffee which was not in their menu (they have lavender macha). The gentleman was kind enough to accommodate the request, but the coffee wasn’t any good. Overall the experience that day was spoiled for me, but will go back for the fresh bakery."