Papa Johns Pizza 9 43rd Avenue, San Mateo, CA 94403

"Per the other most recent review: avoid this place. The employee pictured is a genuine creep. He stands in front of the store harassing passerby’s and chain smoking all day long. This has been occurring for a few weeks now and I have witnessed this happen unprovoked to several other people as well. I couldn’t even imagine letting him prepare my food. Do your self a favor and stay far away. There’s plenty of better pizza in the area anyway."

"I will never go back to this Papa John’s and you shouldn’t either unless you wanna risk encountering or having your pizza made by this employee who is the literal personification of the word grimey. I pulled up to ask him if I could park in this spot where he was smoking and he proceeded to say no, call me “sweetheart” a few times, and comment on my car/my belongings inside of it like an absolute creep. FYI this location is in a plaza and there is no signage that designates spots for specific businesses."

"I ordered pizza for dinner one evening through their app, as many times before. Received confirmation with a 30’ estimated wait time. After 60’ I called to ask what happened and a guy with an attitude told me I should have ordered by phone, that wait times are a lie and that I would get it when I got it. I asked to cancel my order since it was too late for me receive it and he flat out refused. No explanation. Only that app wait times and email wait times are a lie and it’s my own fault for believing they were accurate. It’s sad. We used to order every week on pizza night and now have had to switch. The worst customer service I have ever encountered"

"We ordered Large The Works. What happened th o the Pizza Sauce? It's too SWEET, YUK. This is not the Pizza Sauce I come to know Papa John . Pizza Sauce is Pizza Sauce, NOT SWEET and Sour SAUCE.. Even the BBQ Chicken Wings was SO SWEET, we had to rinse away the BBQ SAUCE to eat the Wings. We called the Papa John at 43rd, the guy that answered didnt even give us time of day to make up.for our previously favourite PAPS John's PIZZA. SAD ************************ THIS IS AN UPDATE ************************ After 2 years we went back to try Papa John's again. Just couldn't see paying $32.99 for a Large Specialty Vegetarian Pizza from the other Pizza joint down the street, (they're not Rainbow Pizza) & also since Papa John's had $14 any Large Specialty Pizza, we just had to try... So glad we did, we were surprised how the Pizza tasted good & had good amount of Toppings vs Dough Ratio. We especially loved the whole roasted cloves pieces of Garlic on our Specialty Vegetarian Pizza. 4 Stars because the Philly Cheese Steak only had a few pieces of Steak, it could have had more fillings, & it would have been good, since the Crust was good. This PAPA JOHNS PIZZA place had improved.. I hope the way they made the Pizza tonight will remain the same; furthermore, the person who served us was respectful & polite, which is a +"

"When I went to pay for my pizza I killed a small insect on the counter. Not a roach, but a small crawling insect. Paid $35 for carry out large epic stuffed crust Philly cheese steak Pizza. Pizza isn't bad, but it isn't great either. Also, they are very, very very stingy with the meat. 1 itty bitty piece of meat per slice. I basically paid $35 for a cheese pizza. At least the stuffed crust is better than round table, but still not at pizza hut level. Basically, I won't be back. Not sure if other locations are better, but won't be looking for any in the future. I'll just drive to South San Francisco to Pizza Hut where I always get a decent pie"