Dairy Queen Grill & Chill 1960 West Main Street, Medford, OR 97501

"Dining room looks like a storage place. The girl that took my order had ear pods in and could not understand what I ordered. I ordered a hamburger combo meal. They delivered a cheeseburger combo meal. Definitely not your best service."

"As far as DQ's go he tries to keep prices competitive and spends a lot on keeping the premises looking clean and up to date. Active owner who does a lot for the community! I enjoy when they have the seasonal shrimp and the A1 burgers. Can never go wrong with the cheese curds."

"My crispy chicken saled had one chicken strip on it that looked torn apart not diced up That cost me 9.99. My fries were cold, I went back for fresh fries. Not a good experience at all. 12/26/2023 super disappointing"

"I got four onion rings for $3.79 They were also way over cooked and felt like I was eating a deep fried twig"

"It seemed like the customers were way down the list of priorities. The restaurant part of the building was stacked full of meal boxes and backroom storage, very unprofessional, plus I would consider unsanitary. I asked her why there were boxes and storage everywhere. She said that when they are slow, she has her people make boxes. In the visual and accessible part of the restaurant? The kids that we saw were doing their best to get things done so I would place the blame on the person that I assumed was the manager. We had to get her attention just to get help at the counter and it seemed like we were interrupting her day. This was the same for everyone that came in the door. I thought a paying customer that pays your paycheck should be a priority. With customer service like this, I know that we won't be back. The food and the ice-cream were good but not enough to make up for service. Such a surprise for a well-known franchise."