Farm Bureau Insurance 2118 Gallatin Pike North, Nashville, TN 37072

"I called for a quote last week in November of 2023. I was told with the renters its a $30 annual fee Quote was sent in email. Was told to call back the following week to set up an appointment to come in and sign papers and put money down. Called back Monday December 4th in the a.m. was told I will get a call back. I did at 4:26pm. I was told as of December 1st the rates went up so my quote would increase. (He knew that because he said in the conversation, HE KNEW THE RATES WERE GOING UP. Why would u quote me, knowing I'm calling the following week to give payment? Now I'm at the office. I can't do renters because of a previous bankruptcy. I was also informed that even with the auto insurance its a $30 annual fee. I was told renters!!!! Eileen even asked, did know one ask you this? No one asked you questions? No one said anything? No they did not!! I guess forget the renters for now. OH! Now the rates increase even more! Now i need $400 for a down payment, without renters) No communication whatsoever. Why did u waste my time? I went from renters and 2 cars being insured to taking my business elsewhere. Rates went up twice in a week and now I can't get renters. Absolute joke!!! Eileen was nice."

"Great experience here. Low rates and great service. Greg Keith was incredibly helpful and very friendly. Great customer service. Highly recommend Farm Bureau in Madison!"

"The absolute worst experience I switched insurance companies, I was told by an agent my policy would be 1 price with activation fees and a completely different amount was billed. called the office multiple times and never received a call back because my renters insurance was never added. Finally, an agent called back after almost 2 weeks and had no clue what was going on. Needless to say, I canceled the policy and never received my policy until after I canceled."

"Greg Keith was so helpful in answering our questions and assisting us with updating our insurance. I highly recommend him & Farm Bureau."