Subway

"Good sub. Horrible service! Your employees need an attitude adjustment. A good humbling is required in this case. Customers should never be greeted with a sour puss face & "what kind of bread do you want" as your opening greeting followed by the complete temper tantrum the girl pulled by tossing her stuff on the counter and slamming the microwave door as if she was in pure disgust that she even has to be there to work and greet people. Energy transfer is real folks- every person that that little bitter girl is preparing food for is literally transferring HER anger & bitterness to everyone she deals with. You will naturally absorb her energy thru the food she prepares for you. Store Manager - train and reprimand your employees before you lose more business."

"BUYERS BEWARE !!!! Biggest rip off company of 2024, we received a coupon in the mail, which is valid. The employee did not know of any of the promotions going on specifically says on the coupon which sandwiches we cannot order and we didn’t. The employee had no idea made us three sandwiches that seemed acceptable, the deal was for 1799 for three foot-long sandwiches, it’s an absolute rip off !! our bill was over $40$ what are we supposed to do? Tell him to take it back?"

"We stopped here traveling through Tennessee on Christmas Eve. A lot of places were closed or closing soon, so we put our order in online in order to assure we’d have our food before the location closed at 7pm. When we arrived, they were fairly busy, so there was a bit of a wait to pick up our order. After a wait, the store employees made everyone in the store aware that they’d run out of just about all meats for sandwiches. We had no idea this affected us as we’d placed our order over a half hour earlier. We then found out that our order had not been started and the lady working started being rude because they were closing in less than 5 minutes. Although our order was already paid for, they were out of everything we ordered. We tried to compromise and sought alternatives based on the ingredients they did have available, but the lady refused indicating she wasn’t allowed to swap out orders. I was a bit astonished and asked how did they plan to fulfill our already purchased order, if they weren't allowed to change anything? She had to call the store manager for authorization to change our order (which the store was closed by this time). We noticed she never took her gloves off while using her personal cellphone to call her manager. When we requested she put on new gloves before making our sandwiches, she became completely belligerent. We had never been so embarrassed in our lives! All we asked is that she practiced safe, hygienic and sanitary food preparation practices and she had a fit. At this point, we canceled our order and asked for a refund (which she again had to call her manager for a tutorial). After all of this, she then refused to give us a copy of the refund receipt. What. A. Disaster! Still waiting on a response from the GM. He didn’t seem to be concerned much. Shame on Subway for condoning such unsafe practices considering we are still at the tail end of a pandemic."

"I got to this subway all the time from three years and this guy in the picture when we walk in the store said are you veggies and I said yes for veggies San which and he said I won’t serve you and you are banned and I was seeing that guy for the first time. It’s actually so stupid and senseless that you are saying someone not to food when we did nothing wrong like I was seeing him first time and even didn’t say anything. This was so hurtful and disappointing cuz I have been going to this subway for three years and we didnt do anything and he said you are banned. Please don’t go thi this subway unless you wanted to be treated disrespectfully. It’s a cedar bluff location. Take some stepars against this guy. Not done loosing a customer."

"Came to get a quick bite to eat. Younger girl that made the food was great. After we got our food and didn’t leave a tip, an African American lady at the register have said “no tip,really” under the breath and then loudly repeated several times “please don’t make a mess”. I don’t have problems tipping when a service is provided, such as sit down restaurants, etc but not at the fast food place like subway. I hope management sees it as an opportunity to improve"