Wendy's 874 U.S. 321, Lenoir City, TN 37771

"25 min to even get to the window to pay for a drive thru order, right now as I write this. I guess drive times aren't important. Omg dead place clueless humans. There is no one in the store except for drive through people. Complaining about their orders period 40 Total minutes to be given a 1/2 way Put together order. you need to close. You need to shut down. You need to fire and you need to rehire people that care. And if you can't, you need to go away forever."

"My sister and I went into Wendy's and we went up to the register to order. The woman who took our order, Jennifer, didn't say a single word except for the normal things you say at the end of an order like the total and such. She just seemed very annoyed and bothered that we were even there. So we were waiting for our food and I had went to the counter to ask for a drink that wasn't in the machine. She took the cup and didn't say anything still. And of course asking for another cup was met the same way. While I was filling up our cups, my sister had gone to the counter to see if our food was ready and had asked if she could take one of the drink carriers that were sitting there. She nodded her head and then when my sister was grabbing it, she told her no. Overall, it was a horrible experience and some of our food wasn't correct when we had gotten home."

"The food is usually really good although this time both of the Dave's Double Cheeseburgers I ordered had smaller meat patties than normal. There was a longer wait and I got the sense that there was some drama going on between the employees. Normally, the service isn't great anyway but I like the food."

"I went inside to get a late lunch. This new Wendy's across from Food City is much smaller, but they didn't have much space to build between two businesses. It seems to cater more to the E-commerce crowd, which is good. You order on the app or two small computer screens as you go in the door. There's very little seating because of this. More fast food restaurants are converting to this type of business. You order through the app to go or go through the drive-thru. We usually go through the drive-thru, but today I ate inside. The lady that waited on me was nice and I got my chilli cheese fries quick. I ordered 3 large Frostiest to go and got them fast, too. Everything was good, as usual. We go here a lot and eat, but take it to go most of the time."