Subway 170 East Main Street, Hendersonville, TN 37075

"Why would you hire someone that tells his customer your food smells like Arabic people?"

"DO NOT ORDER FROM HERE. MY APP PLACED THIS STORE AS MY STORE DUE TO A GLITCH, AND I TRIED CALLING IMMEDIATELY AFTER THE ORDER WAS PLACED FOR 30 MINUTES TO CANCEL WITH NO RESPONSE. IT WAS A $12 ORDER, AND THEY REFUSE TO ISSUE A REFUND DUE TO THEM REFUSING TO ANSWER TO THE PHONES. I CALLED THE FIRST TIME FOR 30 MINUTES, THEN CONTINUED CALLING INTERMITTENTLY FOR THE REST OF THE NIGHT WITH NO RESPONSE. THEN FILLED THE FORM OUT ONLINE TO ISSUE A COMPLAINT, AND GOT A RESPONSE BACK SAYING THEY CANNOT ISSUE A REFUND. SO, IF THIS WAS A $100 ORDER, YOU'RE JUST OUT THAT MONEY. IT'S A SCAM. IF THEY DON'T ANSWER THE PHONES, THEN THEY PROFIT OFF YOUR MISHAP. THIEVES."

"3 weeks ago I got unsweetened tea that was in a sweet tea container. The manager would not give me a free refill even thought they were at fault for putting unsweetened tea in a sweet container. Today, 9/12/23, I ordered a sandwich, when I got to check out the manager ask if I wanted to get a drink with that order. I said no. He said that he found it funny that I keep coming back into Subway when he said I told him I wouldn't come any more. I said that I said I would not order tea from Subway anymore He said he had the right to.refuse serving me and he didn't want me back in his store anymore. I think he is being ridiculous! He told me that I was banned from his store. He told his employees that they were not to serve me if I ever came in again. So that is that! All because of wanting this Subway to give me a free refill because they put non sweet tea in a sweet tea container and I had the nerve to ask for them to compensate."

"The guy was so stoned that he first forgot to make our order! Then when he made it, I was so freaking wrong. We order two foot-longs, he gave us a 6 inch and chips. What kind of service is that ! Absolutely disappointed! Need to pay more attention to your paying customers!"

"So I always get the same thing. A foot long tuna. I always ask if there is fresh tuna when the tuna bowl is about empty. Tonight when I went in there was other food in the tuna bowl, so I asked if there was fresh tuna in the back, they said no, I said ok can you get the tuna under the food thats in the bowl. The man behind the counter stirred the bowl and proceeded to dish out my servings. The next guy to take my sandwich cooked my bacon but then he dumped the bacon back into the bane. I said thays alright just finish my sandwich please black olives only please. The experience was funny but not funny. I wasn't impressed by their service and do not recommend anyone to go in in the evening. Now I'm chewing thru onions and whatever else had been dropped in the tuna bowl! Yum"