Action Nissan Parts Center 307 Thompson Lane, Nashville, TN 37211

"Parts come fast and they’re helpful in finding the right parts. The facility itself is rather outdated and dingy looking. That being said I don’t come to eat I come for parts so it matters little."

"The young lady was very helpful and polite .I talked to her on the phone and she said she would hold the red touch up paint for me until Wednesday .well she did and I appreciate her help .everyone at action Nissan has been great my wife and I took delivery of our new 2023 kicks last week and it was a great experience so now I needed touch up paint for my Sentra .and in parts another great experience . Action Nissan has went above and beyond in all departments thank you .see ya next time"

"I scheduled a routine recall repair. When I took off work and paid for a ride home to drop off my vehicle for the appointment, the service person told me they did not have the parts in stock and that the parts had not even been ordered yet. I had to wait a week and take off work again to get my car fixed. After complaining to several different people, they offered me a free oil change for the inconvenience, but my oil had just been changed since I keep my car well-maintained. This is terrible service and an unprofessional way to conduct business. This was a free repair since it was a factory recall, but I will absolutely not use Action Nissan for any service, free or paid, in the future. Free isn't worth the extra time it cost me."

"Made an appointment for a recall repair on a power steering hose, gave them the VIN and recall number. The day of the appointment, I drove 30 miles to get there, and when I arrived, they said it required an inspection first, then they would order the part. Told me it would be 2 weeks for the part to come in. They should have verified the part was in stock prior to setting the appointment, and installed it the same day. Instead, they wasted my time and fuel. Compared to my experience the day before with a Subaru airbag recall, Action Nissan failed miserably."

""BODYSHOP" Very Disappointed. "STAY AWAY" Took my vehicle to Action Nissan body shop believing that they will use the right parts and that I would have a quality repair. They ended up using cheap aftermarket parts which greatly reduced the light output of the headlight and a bumper cover that blocked the fog lights because the holes aren't big enough. When i brought these quality/safety issues up to them they couldn't be bothered. Spoke to my insurance and they stated they paid for Reconditioned OEM parts not aftermarket and cannot do anything because I went outside their recommended body shops. So now I'm stuck with a vehicle that is unsafe to drive at night.. thanks again action nissan"