KFC 415 Independence Avenue, Kennett, MO 63857

"I ordered a 3 piece extra crispy meal but got a 2 piece instead because the cashier rang up the wrong item. Then when I got the food the chicken was old, dry and burnt. My fiancé went back in before we left and tried to get a refund and the manager on duty was rude stating that because of his attitude she would refuse the refund. One: you CANNOT refuse to refund an order because you and your staff messed up. Two: he had an attitude because the chicken was not even supposed to be placed in the box. Three: communicate better with your staff. Very poor service at this location"

"We love KFC but the last 2x we have gone, the chicken strips are fried too hard and they taste like burned grease... Pretty sure the grease needs to be changed out. Usually the chicken is delicious! The drive thru is all we use and the workers are always friendly and fast with items ordered."

"Waited 35 minutes for service. They are completely unstaffed. Allow yourself plenty of extra time. The GM was there by herself. Also, the corn was dried out . I guess from sitting under a heated lamp so long. It was not a good experience."

"I actually feel like 1 star is too much!! I am 55 years old , I have never had a complaint about kfc anywhere. But tonight me and my husband both spent $25 and none of our chicken was edible. If I seem angry, I am. We drove 15 miles home to find the chicken so dry, burned and crumbly from being so dry for so long. And we're hungry! And to top this off, we both wanted something else. We were told that they were out of that, pick something else!! This was about 9:30 pm. I won't say I'll never go back. But it will be awhile and definitely not to kennett store!!"

"They never get my order right. I've went there 4 times. Every time, my order has been wrong. 1st time Gave me corn instead of green bean, 2nd time didn't give me the added sides 3rd time left out a whole meal, 4th time, didn't give me the meal that I asked for. If you go here CHECK YOUR BAG BEFORE YOU LEAVE!!!! The staff was very nice and friendly and the place was clean. The only reason I won't go back is because of the messed up orders."