CVS

"My family showed up to get photos for our passports. As we approach the photo area, a guy that was there walked away so we stood there waiting. When I start looking around, I see him at the checkout. He asked what I needed and when I said passport photos, he asked for how many. When I said four, he rolled his eyes and became very rude. We felt like we inconvenienced him. Then when he took our photos he said, since there are so many of us it's gonna be 15 minutes. Which we were fine with. Someone asked him how he was doing and rudely said not good. The customer just stared and then walked off. Then when he was finished he was almost kind of maybe a little friendly, but still. I don't want to go to this one again. Looking at the reviews, no one seems to be concerned. Makes me even more concerned. Don't go here."

"I want to give a shout out to Jim who is usually the cashier when I visit the store. He is very knowledgeable, helpful, patient and kind. Thank you Jim!"

"I ordered prints online and when I went to pick them up the guy Jim gave me such a hard time. First I couldn't remember if I used my maiden name or married name and he couldn't get either right. Maiden name Henderson and he kept repeating Anderson. I had the order number but he told me he couldn't look it up with the order number and that he had to have a name. I went back to my email and that didn't help cause it just showed my first name. So I tell Jim my married last name Yacoub and he replies Wacko? At this point I am upset. Yes, I am. He keeps telling me I probably sent them to a different location. Even though the receipt has his location on it. He gets the spelling of my married name and finds the prints. He then attempts to collect money on the prepaid order. I feel violated at this point and then he attempts one last try to poke at me and says he needs to see my CVS card. At this point I am livid and I snatch the prints out of his hand. I have shown him my phone with the receipt, I have given him my maiden and married name, there is no point in asking to see that card. This is not the first time I have been treated poorly in this store at this location. I see this is a regular thing there at that location."

"Always get discounts either percent or dollar amounts of my purchase from my CVS discount card. Some discounts are even combinations of, for example, 30 percent off total purchase and a 4 dollar discount off my total. I can save easily 50 percent of total purchase. Can't beat that."

"If I could do 1/2 star I would. On several occasions auto-refill was getting turned on when it should have been left off. My doctor changes my prescriptions. I called corporate customer service as well, and was good for awhile, then somehow it got turned back on again. Even at the store it was turned off . Most recently I had ONE prescription refilled and went to the store to pickup the prescription and found that other prescriptions were refilled that were not needed. I also had a previous occurance where an EMPLOYEE was questioning me on a prescription that was refilled, which I thought was odd. Usually its from the pharmacist. I reported this to HIPAA and also to the pharmacist. I had a conference call with the District Manager and the Pharmacist, and did NOT go well. The District Manager paid no attention to my concerns. I should have gotton a gift card, and an apology. I got nothing. I transferred my prescriptions to a different pharmacy. PLEASE DONT RESPOND TO HAVE ME CALL CUSTOMER SERVICE AS THEY WERE NO HELP !!!"