Edible Arrangements

"Absolutely TERRIBLE service. Delivery of a fruit arrangement and a vase of flowers was scheduled for Valentine's Day, but did not occur. I left several voicemails and requested a refund via their web portal that evening when it was clear that delivery would not be made. Instead, the items showed up mid-day the next day. I have called the local shop 5+ times and left 2 voicemails, with no answer and no reply. I called the corporate office, who then transferred me to a shop in Pasadena because apparently the Webster location won't answer the phone for them either. When requesting the refund via the web interface, I was told that the local shop would be reaching out to me, which has not happened. I paid a premium for the fruit and flowers to be delivered on Valentine's Day. If that can't happen, then I'm not interested in paying for wildly overpriced fruit and flowers the day after Valentine's Day."

"I placed two online orders. One delivered from the Fairmont location in Pasadena Texas and it was beautiful. The other came from the Webster location on hwy 3. The order was late and was not what I ordered. The delivery guy was extremely rude to the person receiving gift when he called her and then to know it was not what ordered and paid for. I have left emails and several voicemails to the store and still have heard not one word from the store. I would not ever recommend using this store. They are very unprofessional."

"Ordered and paid on Jan 22 for a valentines day delivery. Got home from work to find they have not delivered. Called three times in a row and sat on hold until it auto hung up. Checked the website tracker for my order and they have not started it. Do not waste your time or money. Glad I ordered ahead to beat the rush. Do not trust them to do anything. Do not trust these good reviews. I will never trust any location again."

"This location does NOT deliver, same day delivery or any delivery does not exist at this location. Don’t waste your money. Probably will never get a refund for the $15 delivery fee. We had to go pick it up ourselves."

"My husband and I purchased a gift for Father's Day. We were told the delivery would be completed at 11:00 a.m.; however, the order was not delivered until 6 p.m. We ordered chocolate dipped fruits which arrived in exquisite condition. Yet, the balloons that we ordered were not delivered. They did, however, substitute the balloons with a beautiful cake."