Hard Rock Cleaning Chicago

"Very bad service, these people are unprofessional they won’t show up , whatever they promise they will never get . They promised us deep cleaning , 3 members will come and finish in 4 hours . Instead one lady showed up that after coming wasted 30 minutes on what to do and eventually in 3 hours without doing proper work ."

"They have stood me up twice first time we had a scheduled appointment for 9am - stayed home that day so I can meet who’s coming and introduce myself, no show didn’t call until 6pm talking about she can come in the next day because she was “busy” I declined, so I thought to give her a second chance scheduled another appointment for morning time, late around 10pm I got a text saying “a” will be coming at noon and that she will call me when they’re on their way! Until now haven’t heard from her! That’s very disrespectful for my time if you are able to take a job DON’T! Very poor service NOT recommended to anyone who value their time and the wants serious and honest services."

"We moved into a new home and asked for a deep clean of the whole place. Didn’t bring a vacuum or mop or any cleaning supplies for that matter. It really didn’t get much clean unfortunately and charged us $400. Very disappointed."

"DO NOT USE THEM! Worst house cleaners I have ever had and the workers and the Owner DON'T CARE. After showing up an hour late they left everything streaked, dirty and not cleaned properly. They are very unprofessional and rude and simply do a very poor job. My 8 year old could have cleaned better. I would give them a zero rating!"

"Do not use them - I'm very disappointed with their services. Everything was poor from booking to cleaning up my property. First of all - poor communication, the booking process wasn't smooth as they've rescheduled my appointment last minute twice! Cleaning is a disaster as their workers don't care as I heard that they do not pay them and every week they hire new people. Be aware that if you will use them and something goes wrong - you won't be able to do anything as they don't care neither of their customers nor their workers!"