Unique Creations Floral

"What a disappointment and letdown by this company. I live in the UK and ordered online Christmas floral gift for friends in Laredo, TX. The order went through and I received and email confirmation, all details correct including requested deliver date. After three days, I emailed my friends and asked if the flower arrangement had arrived. The response was No ! I was obviously annoyed and wanted to email Unique Creations but they have no email address listed. I had trouble getting through on the phone and naturally could not visit the store in Laredo as I lived 5,000 miles away!! End result was that my friend in Laredo had to track down what had happened to his gift and told me that the order had been cancelled because my UK postcode was not accepted, it only recognised US zip codes. I really question this company's business practices as the correct, polite and decent action should have been to contact me about the cancellation. Instead it was ignored, despite them having my email address. Such a time-waster for me and my friend. Talk about a gift that was never received thanks to Unique Creations. In my humble opinion the only thing this company creates is disappointment and I question the uniqueness!"

"Ordered some flowers to be delivered today on valentines. I paid $110 dollars for something that was not what was advertised on the picture. Instead my wife received different colored roses with a lot of greenery could have been trimmed more and put together with what is actually advertise below are the pictures what was on the website versus what she actually got."

"I wanted to send a floral arrangement to the memorial services for my daughter’s Mother-in-law. I ordered the flower arrangement in advance and asked that they be delivered the day before so that they would be there in advance of the services. Thy were not delivered until after service was over. Please do not use this florist because they. Do.Not.Deliver.On.Time."

"*I only give bad reviews when it is truly deserved* 1) I placed my order for the heart shaped flower arrangement online, but never received a confirmation. 2) I called on Valentine's day to ensure they received my order and was told they needed to look for it and would call me back. Never did. 3) I later received a call from my wife thanking me for the flowers. She sent me a pic and it was a small bouquet of roses. Not what I ordered. 4) I called Unique again and explained that the bouquet looked nothing like what I ordered. I texted them a screenshot of what I ordered and the pic of the ones my wife received. She told me she would make a new one and send it to her. 5) Later my wife called saying they dropped off a new bouquet and took the other one back. She continued to tell me these roses were small and dry. 6) I called again and the lady began telling me these were new and fresh roses and that is why they looked like that. I hung up on her in the middle of her bull$#!t explanation. 7) My wife arrived at home with a bouquet she got from a student and it was nicer than the one I paid over $100 for! This was my first and last time dealing with this place and hope this helps other make a better choice."