H&R Block 905 East Rand Road, Mount Prospect, IL 60056

"I had come to this H & R Block last year and this year I have been harassed asking about coming back this year. I have politely declined multiple times and I just got another call confirming an appointment I hadn't made! This is beyond frustrating and I want to be taken off the call list."

"I was told that my prior year tax preparer had retired. I called her and found out that she had gone to work for Intuit (aka Turbotax). She said that hours were better, pay was not commission, 401k, paid training and sick leave were available. Also no pressure to sell worthless products like piece of mind."

"Very knowledgeable staff. Very welcoming and friendly, as well as being passionate about getting the maximum return possible. The only thing I will say is that the protection plans are a little too high, and the tax prep fee is also a little pricey. The staff are really nice and knowledgeable I just think that the protection plans and preparation fees should be a on a sliding scale depending on how much of a return the person is getting."

"Every year that I come to prepare my tax return, the service I receive is top notch and I leave feeling that everything was done right. The associate I've been working with for the past three years is incredibly knowledgeable and goes the extra mile to make sure that I receive as much of a refund as possible. I could not be happier filing my taxes!"

"Alison the manager at H&R block in Mount Prospect is excellent. She explained me an option called IRA which i was not aware of. She is very pleasant and I am very happy with the experience"