Frisco Pools

"Travis is so amazing. 6 years ago he replaced a cleaner/booster pump for my family. It's having issues now! He gave me advice on what to check since I no longer can afford pool service! 6 years later and he still provided customer service to me! 10 stars if it was an option. Thank you Travis! I will recommend y'all to any and all!! Jim Beall Little Elm."

"Amazing Job! They came on time and left my pool sparkling. Personal was very polite and knowledgeable with all my questions."

"My name is Valerie and I work at Frisco Pool Service Inc. I would like for everyone to know that the review posted on Google by “Scott Thompson” is a fraudulent review and contains false allegations. We do not have nor have we ever had a customer on service by this name. This was actually posted by a disgruntled former customer that we canceled from our service route because he has been sending vulgar, verbally abusive and threatening emails and texts. He wants to hide his identity due to the fact that he lives and owns a business in Frisco. As far as business practices are concerned, all customers are notified by mail in advance regarding any and all changes in billing or pricing. This former customer was also notified in writing by mail in advance regarding any and all changes in billing or pricing of his service. We value our customers greatly, however, we will not tolerate slander, abuse and threats."

"So I have been using this company & Travis and his son for some time now. Lately I noticed my bills kept going up and up. From $190 "the original promised price to $365 a month. I kindly asked Travis to get me invoices for the last 5 months to see what I was charged. He immediately got defensive, and said: "We're not trying to screw you". That to me was a red flag. After 2 weeks of waiting for the invoices. They send me invoices showing they raised their prices for supplies, trip charges, and 5th week cleaning. They never disclosed these fees or charges with me. I called to go over the fees with Travis. He said his son placed the invoices in my mail box every month. That was a lie. Then their office Lady Valerie said they were mailed out to me. That was a lie. Then she said they emailed them. They did not have my email until today 10/03/2023. I'm writing this review, because I want to warn everyone to ask for a contract. Frisco pools does not have a contract. Get everything in writing, 5th week charge, $65 trip charge for work they charge $165 for, and much more. Needless this is a company with pool business systems, poor communications, and weak leadership & weak team work."

"Great job guys! Got our here fast & saved the end of our summer! Quick, but more importantly - GREAT communication. Good prices; explained what was wrong, the fix & warranty. Thank you!"