Aqua Group, Inc.

"Do not use this company. Brian is unethical and will not deliver the services as promised"

"Not my pool company but their truck just tried to runover me on 121 ensuring they never will be."

"My spa light had been working fine for years but suddenly started tripping the GFCI when the light was turned on. I scheduled service to replace the light but the technician found a leaking and corroded junction box he said had to be replaced/rewired before he could replace the light. I sent a text to Lee Draper, GM of Aqua Group. He responded by phone immediately. I described the problem and he asked me to document the issue in an email, with photos, and they would get right back with me to schedule the service. I did as he asked. After waiting three weeks for them to respond, I contacted Lee again. He apologized, told me they had been crazy busy, said they hadn’t forgotten about me, and promised again they would get back to me. After waiting another four weeks, I gave up on them and fixed it myself. It has been three months now, and I still haven’t heard from them. I don’t know what the problem was. I suppose it could have been incompetence, but I was left with the impression that my job was too small for them to bother with. However, rather than just telling me that, which would have been the honorable thing to do, it appears that they preferred to string me along just in case they had a lull and needed the work. Poor business practice at best. I will not attempt to do business with them again."

"Started about 6 1/2 years ago, coming from being an automotive technician. Didn’t know anything about pools and the company put the effort into training me to reach a higher position. Great opportunities here. The managers are always willing to teach you something new and willing to help you succeed."

"Great company, worked here for 6 years now. Awesome work environment, good bosses."