Service 1 Plumbing, Heating & A/C, Inc.

"Excellent , quick job on our furnace service. Called them back to get an estimate on a water softener."

"I highly recommend Service 1 for any HVAC needs! They installed our unit in 2014, and we have been so happy with their service! They provided a quality product, and their staff is always kind, professional, and timely. They have been quick in responding to service needs, including ongoing maintenance, and Service 1 is a company that stands by their work. Again, highly recommend!"

"I called Service 1 on a sunday morning. My water heater was dead and I had no hot water after a different plumber offered me little diagnostic help and no path forward the day prior. Service 1 was at my house by 10 AM that morning. Vance spent a good amount of time disassembling and diagnosing but ultimately concluded I needed a new part that needed to be ordered. He also found considerable rust as he disassembled, so I decided the best path forward was water heater replacement. Service 1 had two individuals out to my house the first thing monday morning to totally replace the heater, and repair some of the associated exhaust lines that were corroded. I really appreciate that they promptly addressed and corrected my issue. I don't think the job was easy given the tight space in which they were working. Lastly, they helped me file a claim with my home warranty a few days later by agreeing to have the diagnosing technician call the warranty company and discuss his findings. That felt "above and beyond" and I appreciate them helping to save me a little money."

"I chose Service One to inspect and clean my ac and furnace because of their reviews and availability. Ultimately they replaced the AC unit and replaced the furnace's ignitor switch. My furnace and ac are both over 15 years old. I was having periodic issues with the AC so I was expecting the need to replace at least the AC. Brandon did the inspection and cleaning. He was professional and efficient. He explained his findings, and showed me his readings to support his findings. It all made sense based on my previous "research" - I looked a several independent sites before calling anyone for service. He was not pushy at all. I asked him to explain my options. He did, and I decided to get a new unit. The price was in line with expectations, if not a little better. Randy did the installation and repairs later that week., I could not have asked for a more courteous and professional person. He worked around the issue that my son had an impromptu job interview, so as to minimize the noise when needed. I can continue to enjoy the summer knowing that I will not have AC issues, and can approach the winter with some comfort that is very unlikely that I will have issues with my heating system. Service One is a great company to do business with...."

"I called Service 1 early on a Tuesday morning to request a check on my water heater! Within minutes I received a call back and a scheduled time window was given to me of between 1 - 3 pm. A technician called me about about 1:10pm and said he was 10 minutes away from my home! My water heater was almost 15 years old and so I was convinced a new unit was necessary! The Technician gave me a immediate quote and explained some financing options! I agreed on an identical heater that I had before and by 5pm that same day I have a new water heater installed! I highly recommend Service1 for all your Heating, Cooling and Plumbing needs!! Richard Tapella Shorewood, Illinois"