KAY Jewelers

"12/17/2023... KUDOS to Kay Jewelers for repairing the broken clasp on my bracelet. They definitely stand behind their products, and their customer service is outstanding. I've never had a problem with getting wedding rings and other items inspected, cleaned, or repaired."

"I drug my boyfriend here while we were in the area because we have been looking at rings. When we walked in, Megan greeted us and was immediately super helpful and knowledgeable. She allowed me to look at rings and even showed me how I could customize different looks. Lina came over and greeted my boyfriend, shaking his hand. I was very confused at first because I had never met her before and did not know how she knew my boyfriend. She then proceeded to tell me that my boyfriend was at the location earlier in the day when I was at my appointment and was looking at the exact ring I wanted by himself (then proceeded to tell me that he set up an account and was looking to buy the ring). I looked over at my boyfriend and he seemed very upset. Lina completely ruined the surprise for us. She then proceeded to attempt to pressure my boyfriend into buying my engagement ring right then and there, as if I wasn’t sitting right next to him. I just wish we were able to keep the element of surprise but unfortunately it was slightly taken away from us /:"

"Lina was AMAZING! And cheerful and very suggestive based on our preferences. We were treated with nothing but kindness and generosity. As newly weds, they made our day even more special! On top of a major discount above 25%off!!! Bravo!!"

"Kay’s has bend a top favorite jeweler store and has never failed me in the quality of their jewelry and the fine customer service, especially the care, time, and great effort of care that Lina has shown me. She goes the extra mile to ensure that the quality of customer service is as exquisite as the quality of their fine jewelry."

"My husband shops here a lot and always buys the most beautiful pieces of jewelry for me and our daughter. Today I went in there and I was so excited because my ring came in early. I had it resized and only paid $59 for the resizing. Evelyn was the woman who helped me today and she was so nice and shared my same excitement. I always feel comfortable with each person who helps me. They are so very nice and helpful. I absolutely love going there."