MCA Management Company

"Was sent to them for collections. A person who sounded like a man was very rude. If you see them calling its a collection agency "don't answer". I have one medical bill out there and that's it. The medical place charged me for something i didnt even have done. Talked to them and was suppose to be fixed. Never did. No reason for all the rudeness. This company is sexist they don't hear men."

"Midwest Express Clinic accidentially sent me to collections for a bill not mine. Jennifer from MCA answered my call immediately and already knew my issue and account information. She was ON IT! Best service I’ve had in my life. She was very helpful and professional. Almost like a friend! Thank you!! Whatever MCA is doing, they’re top of the line! Very happy with my experience! Call should be used for training. Thank you! Outstanding human being! Give her a shout-out. Lots of positive reviews mentioning Jennifer."

"I was honestly so scared of calling a collections agency from all the stories I've heard. I had a medical bill from years ago that I've been needing to pay off and was finally in a spot to. Jennifer answered the phone and was so kind and willing to talk about what we could do. Remember to always be kind & polite, everyone is human! Feels great to be free of this debt."

"I had a $200 med bill that got sent to collections and then total access tacked on an additional $50 (all this for a 5min visit). Obviously having an unexpected call and payment like this is extremely frustrating but jennifer was very pleasant through the whole process. I imagine being the messenger of bad news must be taxing but she showed great customer service."

"I had a COVID test bill that didn't get routed to the correct insurance company, so it landed with this collections company by mistake. I got to talk to Jennifer Jones at this company and I cannot say enough about her amazing customer service. She acknowledged there was an error, gave me information to get it fixed and was just an all-around wonderful person to talk to, and I can't say enough nice things about her. What should have been an unpleasant experience (who wants to end up in collections?? Especially when it was a mistake!) was one where I was smiling on the phone. Thank you Jennifer, and I hope MCA recognizes how wonderful you are!"