Petco

"This store is utter trash and managed just the same. People (the workers) have always been friendly. My problem is supply and demand as I recently explained to a friend. "They have a toaster and butter but no bread." The entire time I've been a customer they've had listed python no-spill connection for a sink but never had the product. They sell filters but many times no replacement parts/ media. I've got plenty of examples of varied products and they continually fail to deliver."

"The ASSISTANT to the store manager, not the store manager, is absolutely horrible. I've never had such a horrible experience with a transaction. She has the worst attitude, rude, impatient, short tempered, and the worst customer service. She double charged me, I told her it said accepted twice. She told me no, ignored me and walked away without addressing the issue. Refused to ensure a refund or any polite way of resolving the issue when showing her my card was indeed charged twice on my account. Told me "sounds like your banks problem, take it up with them". Bagged the beta without telling me, no "careful with this bag, the fish is in there" just dumped the bags. If it wasn't for the floor employee, Paige, this would get 0 or 1 star. Thank you Paige for being kind to my daughter, welcoming, and helpful."

"They have almost everything we need. Not all the same stuff as petsmart has, but they still have alot. Even Eukanuba dog food!! We buy our doggies all of their Christmas presents here because the sales are amazing. And a bonus, every single staff member is so friendly and helpful. They're patient and care about the animals annnd give them treats at the counter. Definitely recommend."

"Brianna was so helpful to me when I was trying to pick out my Betta fish and other supplies. I even called several times to ask questions about water maintenance ect. She was so helpful even when it was obvious she was working the cash register too. With her help, I bought a Male Betta and 3 Gold Dust Molly's for my new aquarium. I've never had fish before, and I'm loving it so far. I was concerned about Betta being with other fish, but they are all getting along very well. Bri is very knowledgeable about many fish. I went somewhere else in East Peoria before going to Petco in Pekin. I was misinformed about a lot of things. I will definitely go to Petco in Pekin for all my pet needs from now on. Thanks Brianna for all your help. I finally named them yesterday. Here's a picture of them. My Betta is Blue Gotti, the biggest Gold Dust Molly is Big Al (after Al Capone), Second Molly is Bugsy (Malone), and 3rd one is Bonnie (Bonnie and Clyde)... Guess I went with all "B"s. Here's some pics."

"Went to Petco today because my son said he wanted to buy some gerbils so we went there to see what they had. The girl working there was very helpful and explaining to us how gerbils are happier when they're paired up. She was very knowledgeable and we appreciated the information that she gave us. Always love seeing the animals that they have here and prices are great too especially Black Friday deals!"