Fifth Third Bank & ATM

"Excellent staff. Very helpful and friendly. Laura is so nice n helpful. She is such a BIG PLUS to this bank. Thank you Laura for your help. Can't Thank you enough"

"Great customer service. Friendly and helpful employees."

"Rude manager. Thought teasing a customer about money was a good idea. Bunch of clowns. Worth the effort to skip this branch."

"So far, I don't really get a good impression of this branch. I visited the branch for the first time more than a year ago. My experience was walking in, waiting 5 minutes, and walking out because no one acknowledged me. Today, I walked in, and there was a huge commotion. A customer who wasn't particularly well-dressed was shouting at one of the tellers who apparently had made a mistake. I just patiently waited in line for my turn. A lady who was ahead of me decided to leave as she didn't want to become a part of the scene. The customer who was shouting was bit excessive with his language. In any case, not a good impression of this location, thus far."

"Staff is improperly trained and manager is deceiving and egregious w/ customer service. Manager’s name is Mary... talk about condescending!! Dolce... also extremely rude. They will never return your calls, so I opted to go in for a face to face to discuss my issue. After being verbally badgered by Dolce then kicked to the manager, Mary, I had realized the experience was an epic fail. I waited patiently for Mary as she tended to another customer, no big deal. Then I watched her in her office fixing her hair and texting on her phone for 10+ min or so w/ no respect towards helping me. So I walked out realizing this was not going to get any resolve. I am beyond furious at the customer service displayed at this branch and plan to escalate to coprporate so that they are aware of how this particular branch is being run. I have multiple accounts at various banks and credit unions and this 5/3 branch in particular takes the award for worst customer service ever. So much for backing up their new marketing campaign. Who would want to trust their hard earned money w/ such unknowledgeable and disrespectful management and employees. As soon as my check clears, I’m closing this account. Corporate needs to re-evaluate their employees at this branch please."