Fifth Third Bank & ATM
2711 Broadway Street, Mount Vernon, IL 62864
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Photos
Location & Phone number
About the Business
Fifth Third Bank & ATM is a trusted financial institution located at 2711 Broadway Street in Mount Vernon, Illinois, United States. Offering a wide range of banking services and convenient ATM access, Fifth Third Bank is committed to providing excellent customer service and innovative financial solutions to help individuals and businesses achieve their financial goals. Visit us today to experience the Fifth Third difference.
Reviews
"At the Mt Vernon Illinois branch today, April gave fantastic customer service. She was courteous, professional and helped out even when she didn’t have to. Thank you April for making my wait shorter. They are lucky to have such a great employee!"
"If you ever need to call customer service, you're in for literally a forever wait. The machine will keep insisting you put your information again "for shorter wait time," but no one will ever pick up. I'm done with the games and will be finding a new bank ASAP."
"They messed around with my home loan for the better part of a year. I moved in and was trying to get the loan out from them in August 2021 and didn't get it finalized until May 2022. They kept asking for things I already sent them and taking a week to respond. It was a huge headache and I'd never use them for anything again."
"I have been on the phone for an hour and 1/2 trying to set up my automated acct to pay my loan. I spoke with customer service and they gave me instructions and now it says the infor I have entered is wrong. The customer service people are talking too fast and they do not speak English"
"I would give them 0 stars if I could. I've called them several times today at 3:00 p.m and they allowed the phone to ring for 3 to 5 minutes each yime they would pick up then hang up the phone immediately. I find that very unprofessional. I definitely need to switch banks."
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