Cinnamon Lane Flowers & Gifts

"We ordered a wreath for our sons celebration of life and they delivered it to a funeral home in another town and then blamed us for the error. Finally received it 45 min to an hour late into the visitation with no Im sorry for the mistake. And the flowers fell out of the wreath on the way out of the funeral home. And the customer service is horrible when you call to address the error. The girl who took the order was polite and understanding but the owner is NOT!! Will never do business there again and recommend no one else does either. You will be disappointed with the outcome. And when I said I would put up a review she said go ahead I'll have it removed. So make your own assumption with them."

"Our school ordered two funeral arrangements from Cinnamon Lane. They were two of the prettiest flower arrangements at the vigil. We chose the arrangements from a booklet of photos and they were, very much, just as they were pictured in the book. Thank you to the florists for your lovely work!"

"I ordered flowers from this company through 1800 flowers. I ordered a large bouquet of flowers $89.00. What I received was 3 roses, very few purple Violets and a small Vase. Unacceptable, the flowers were for my parents surprise 60th Wedding Anniversary Party. The flowers were to serve as a centerpiece for the Dinner. I called Cinnamon lane florist, to explain the issue. I felt it was a mix-up with the order 3 roses and a small vase. I was told that was a large. The party was starting and I was in tears, the lady from the florist was very uncaring saying that's my problem. I would advise EVERYONE, do not use this florist. I wish I could rate them a zero"

"This post is for people who ordered through Blossom Flower delivery online!!! If you’re hoping to surprise a loved one with flowers DO NOT ORDER FROM HERE OR THROUGH BLOSSOM FLOWER DELIVERY ONLINE: this is the place that arranges the flowers for the Carbondale, IL area. (DISCLAIMER!!!) Please don’t get the flower shop “The Blossom” in Mount Vernon, IL mixed up with Blossom Flower Delivery. They have nothing to do with the poor quality service!!! It’s CINNAMON LANE FLOWERS you should call. My boyfriend paid extra so the flowers would be delivered around a specific time. They showed up an hour late and they didn’t call to say when they arrived (even thought they were specifically instructed to call me. Even had my phone number and address written on the little note card where you can leave a message, and yet they couldn’t follow the instructions) He paid $80 for a flower arrangement that doesn’t look anything like the picture. Even the vase was wrong and had a tacky ribbon tied around as a last stitch effort hoping the customer wouldn’t notice it was a different vase. Just overall unprofessional, and not worth your money."

"We ordered a 300 dollar casket spray that was half the size in the book a 120 dollar side piece that was a fourth of the size in the book and the heart pillow was the best out of all..I have worked in flower shops before and know prices of flowers and somebody made some good money!!!! The whites roses had dark petals on top did not even pick them off and was only just a hand full in all arrangements!!! Very very disappointed in these pieces and don’t not believe we should be charged full price that was in the book that we pick out!!! Especially for my fathers funeral❤️"