The Law Office of Susan F. Grammer

"I would give no stars but that isn't an option she likes to hike up the bill and do nothing if you call and even talk to her secretary $75 a call and then she will tell you she has gotten your child support stop and then it still keeps coming out of your check and then you call payroll and get it, stopped yourself a"

"if zero Stars was only an option Doesn't listen took over 3 calendar years to settle a simple child custody/visitation case before/ during & covid has repeatedly lost information and had me answer the same questions over and billed me for it I had to tell her at two separate office visits I wanted child support we did win the case but butt she couldn't seem to get my child the money that he was owed because I owed her a money at that point im under a financial strain now if she would have just done what I asked her to begin with I wouldn't owe a massive amount of money I give the same exact information to public aid and they got my child a check / and now I am losing a portion of the 3 years x4 children back child support and current support for 1 child to the state of IL and I'm still expected to pay three to four times of what the initial retainer fee cost . Maybe I should take the Advice from other reviews and just right a letter to the state bar + a few FOIA request's to Springfield /Chicago & Missouri"

"Wanted a 3600.00 retainer to basically write a letter. $300 per hour. She doesn’t listen to a word you say. She and her husband are arguing in the background while you are on the phone with her. A two hour long conversation that could have been 30 minutes."

"1 Star is too generous. Run, run, run away as fast as you can. Made an absolute disaster of my Father’s Estate. Talks over everything you say especially if it’s a complaint. Offered to come to his house due to him being severely sick, to sign for a notary signature. Failed to tell us it was a $300 charge. The library is free. My Sister called 3 times to ask questions. Our estate was charged $150 per phone call unknowing to her. When I called to complain about extra charges the secretary Mary said ‘why do you care? you’re not paying for it’. Can you imagine hearing that after your Father saved his whole life for that money and died. Yes, the whole family paid for it. I have no idea how she has been able to stay in business this long. I am filing a complaint with the board. Anyone else with these problems should do the same. No one needs this extra burden after losing a loved one. Dishonest, greedy, incompetent, unemotional, detached, arrogant, I could go on and on. I am so saddened that I have had to deal with this for so long after losing one of the most important people in my life."

"If I could give no stars, I would. We hired her as a family lawyer to get rights with my bonus son. We were doing it for 2 years alone before we hired her. The only thing she got us was extra summer time visits. No decision making, no nothing. She has double charged us for court dates, had us served due to her suing us while I was in labor with my 2nd daughter. She falls asleep on the phone, doesnt reply to emails or phone calls when its regarding her own mess ups. She blatantly lied to us about filing documents then sent us a bill for them anyway. This firm is a complete joke. She charged us $15,000. We have already paid $6k, and somehow our bill today was for $15,330. Please please run fast. Do not hire this firm, specifically susan."