CrossCountry Mortgage, LLC 1041 Bonaventure Drive, Elk Grove Village, IL 60007

"CrossCountry Mortgage is a great company to seek a mortgage with. I was given the contact information for Richard Kimball and his team by my prospective builder. I had a unique situation where I needed a letter of confirmation in order for my builder to begin building, but needed 6 months to clear a debt that would prevent me from a loan in the amount needed. My conversation with Rich was very positive. He said there is no problem handling this. Everything went perfect. 9 months later when the house was built, my mortgage closed without any issues!"

"I cannot recommend the Rich Kimball team of Cross Country Mortgage enough! I worked with Gunnar Dunlap and Kelsey Banks who delivered incredible service. Gunnar was the one who honestly made buying our first home as pleasant as it was! He called us to check in weekly even if there was no news, he responded promptly to my emails, calls, texts, etc. He was SO thorough and paid attention to every little detail - which made all the difference. Overall, I can say they will probably be our team forever because it was such a great experience."

"We have worked with CrossCountry three times now. Each time the process has been timely and staff has been friendly! The office is comfortable and they offer snacks, water, hot tea while you settle in to sign boatloads of documents. Also if you like digital communication this team is on it! It really works for us so I would recommend them any time. As of July 2020, we completed a refinance and the process was great. Despite a few bumps in the process, none were due to CrossCountry and they stayed in communication about everything the whole time. Definitely recommend."

"CrossCountry Mortgage was incredible to deal with. I worked mostly with Gunnar and he was great. I didn’t know a lot about the process of buying a house and he made obtaining a loan and researching information very easy. He walked me through every step and was sure to explain it so I was able to understand it. He looked into a variety of factors and was able to get me the best possible rate. He was extremely friendly and personable. I would HIGHLY recommend him to anyone looking to obtain a mortgage. I also had a great experience with everyone else I worked with at CrossCountry. Maggi McCoy, the senior processor, was also very friendly and responsive. Both Maggi and Gunnar were very easy to get a hold of and were timely in their responses."