Pronto Finance

"Beware of this company. The communication sucks and the people here is very rude. This company doesn't give you 30 days before they disable your vehicle. The 30 day rule doesn't apply to this company. They will also disable your vehicle first and then send you a message. They will only give you 1 deferment for the life of the loan which it's good for those who will be off work (due to a short-term disability) a few months without income. Yeah I will NEVER refer this company to my worst enemy."

"Pronto is the absolute WORST! On top of the payments changing every month, They shut my car off with the GPS tracking system they installed under my front seat. I was within a week behind on my payment & I was very communicative on my payday & when I could make the next payment. That Friday came around they called during my work shift (I could not answer, on the clock) they shut my vehicle off literally over 1 missed called I then received a text msg saying due to lack of communication my vehicle has been disabled. They left my car sitting on private property for over 2 weeks meanwhile hounding me every day for a payment. I had an older vehicle that needed to be started everyday & after 2 weeks vehicle did not want to start they sent 2 different tow trucks to pick it up and then billed me for the maintenance they had to do for the vehicle and the bill for the tow. Avoid financing with them if possible. & the worst part of it all....my car went to auction and they sold my vehicle for $700... Why they didn't let me buy it back for $700? & my bill break down. $9,008.51 balance $700 net sale amount of vehicle, bill of sale. $145 storage & fees $145. My ending balance I still owe them. $8,453.51 Shout out Nayeli C. Now where do I send my invoice for the 2 weeks I had to store the vehicle after it was already signed back over to you? & why am I being charged for a tow, when the vehicle was shut off on me. Why am I paying for storage if at the time my vehicle was signed over to them? they did not have to hound me down for this vehicle I volunteerly repo'd after they shut my vehicle off after 1 missed call. They knew my work hours I filled out a finance application they know the place & hours. They knew what they were doing."

"I do not recommend them. Recently. My step-dad got into a car accident which lead the car to be a total loss. He still owes for the car but since the car was towed and doesn't work anymore the insurance was going to pay for what he still owes for the car. But pronto finance are being stubborn not wanting the insurance to pay them and they want my step-dad to pay what's left of the car. We keep telling them that the insurance is still waiting on them to call so they can get the check but they still don't listen. Now they are just harassing my step-dad everyday by calling and threatening him with going to court if he doesn't pay them back. Do not recommend pronto finance at all. Wish I can give them a big fat zero"

"I was there paying off full balance of my vehicle and I encounter Zitlali ( skinny girl with black hair) super rude and had no customer service attitude at all she didn’t believe that we spoke with the department of titles in order to get tittle once we paid of full price only with cash. We asked for a manager she said she wasn’t available so she said that we won’t get the tittle today because the payment has to process and it will take 5 -8 weeks to get the tittle by mail but tittle department had said other wise when we spoke to them and told them why we needed right away. She was super ignorant and had no respect towards us, not even because we were paying full balance plus, than we asked her if we can get the late fee removed and at first she said no because she can’t remove it but once we told her to ask her manager she went back and they did remove the late fee since we were paying it all off. So much more happen but they will probably do nothing . Horrible place to finance"