ERIK'S - Bike Board Ski

"Alex was great in providing personalized service and helping me to select the right board and bindings. Very happy with my in-store experience and will certainly come back when I need something new."

"I started going here recently and I have to say not only the service, but the people are above and beyond in terms of quality and professionalism. I want to give a huge shout out to Alex, Basil, Chad and Ken. Over the few times I've been there from service to new purchases they have been extremely helpful, answered all my questions, had great patience and really knew how to make a customer feel comfortable leaving the store with whatever was purchased or worked on. Easily my go to recommendation for all things winter sports."

"My wife and I went to Erik’s today to take advantage on some great deals on skis and boots. Not only did we walk out with some good savings, we were lucky enough to work with Chris who took care of us. He made sure we got exactly what we needed. He understood what we were looking to buy and made sure he did what he could to meet and surpass expectations. This is the second time we have shopped at Erik’s. We just heard of them a couple months ago. Both times we received excellent customer service. This is why we keep going back and recommending them to others. Not only do you get a good deal. The customer service makes you feel like you made a friend that you can trust. That is important when making a big purchase. Great job Chris!"

"Wonderful customer service! I know nothing about snowboarding, but I had the daunting task of purchasing a snowboard for my 13-year-old daughter. King greeted us at the door and was our snowboarding expert, who educated us on all the different factors to take into consideration when choosing a snowboard. King helped us find the perfect snowboard, which my daughter loves! I also love the fact that they have a shop right downstairs where they set up the bindings and wax them for you. All in one quick stop—perfect! I would definitely come back here to purchase again in the future."

"I had my first experience with Erik's last night. My mom planned a last-minute trip to Alpine Valley to snowboard this weekend and I really wanted to get my boyfriend & myself step-n bindings before the season started. My mom told us about Erik's, but they close at 7, so we planned on racing over there after work which ends for both of us around 6. We showed up around 6:20 and I feared my request of new bindings, boots, and more would be an irritating ask so close to closing time. I was instantly proved wrong when we were greeted by the incredible Alex. Not only was Alex not irritated with us in the slightest, but he almost seemed genuinely excited with our request. Alex is a proud snowboarder himself which was so cool to have someone with so much experience helping you firsthand. He didn't make us feel rushed AT ALL, but he also didn't Lolly gag. He was efficient, helpful, smart as hell, price conscious, and charming. I honestly ended up buying way more than I should have because of how excited he got us for this snowboarding season. He was able to get both of our board bindings done while the other AMAZING co-workers of the store helped us with our smaller requests. Alex even recommended extra things that we didn't think about to make this season better for us. My bf is going back today to get his new boots heat molded! Overall, this was probably the best experience I've ever had at a retail store in my life. Erik's gained two lifetime customers last night and I would recommend this store to anyone & everyone you asked or didn't ask because that's how amazing I left there feeling last night. THANK YOU, ALEX & The two other awesome gentleman who helped us yesterday. NEVER CHANGE!!! "