Play It Again Sports Evanston

"I worked with the manager Mike to sell them a high end rower machine. The price offered was fair and all the staff was extremely friendly and accommodating. I highly recommend this location!"

"I love that we have someplace local to bring sports equipment that has been collecting dust. If they can’t take something, you can walk it over to Goodwill."

"Only my second time at this store and both times I have left VERY impressed!!! To start, the employees are high school-ish age and are so polite, which unfortunately is not always the case, but has been consistent on both of our trips here. Once meeting the owner it is not hard to understand why- he sets such a great example for his employees! On both of our trips he went above and beyond to make sure we got what we needed, which today included putting my 3 and 5 year olds to work pumping up balls to keep them entertained while he adjusted skis and having an employee help load things in the car. I definitely took a risk bringing a 5 year old, 3 year old, and 3 month old to a sporting goods store for skis (which is my husband's sport, not mine!) on my own, but the awesome staff made it a successful trip! We will definitely be back!"

"My son’s hockey team ordered a embroidered tracksuits from Play It again in Evanston. My son’s name was spelled wrong so Mike said they’ll fix it but before that he made sure that it wasn’t my mistake on the order. My response was “no problem, it happens”. A week after I picked up the tracksuit with the fixed name and paid the full price of $155 for it. When I got home I noticed that there’s a small hole in the back and called Mike to let him know. I brought it back and after I didn’t agree on $10 or $20off, he started yelling at me. We agreed on 50%off for the jacket if he can fix it. Today he calls me and tells me that 3 different places don’t want to sew it because it’s going to be visible and suggests that I buy a patch to sew over the hole. When I asked for my money back so I can buy a new jacket and bring it for embroidery myself, he accused me that I’m a scammer and suggested I’ve done the hole myself! I got a refund and was told to never come back. No need to say that I was treated rude, unfair and unprofessional by the owner Mike even though none of this was my fault. Instead of taking responsibility for their mistakes and make the things right for a customer, he preferred to lose a client. I’ve bought almost all of my two sons, my husband and my hockey gear from this store and the young people who work there have always been helpful and polite."

"I love this place!! Mike helped my handicapped husband get on and off exercised bike's so he could get the right one for him and offered to bring it to us!! What a guy!! People like this have special hearts!!! Thank you for everything,"