CEFCU

"Tyler is the BEST !! He handles my business and personal accounts - so patiently and efficiently . Cefcu is the best place for a house , car, or personal loan ."

"I love CEFCU I ask for a loan to help me ! They give me what I asked for thank you so much CEFCU they really help me with everything!!"

"Not a safe place for women. Men dress as women here. Escalation for r@pe victims. When brought to managers attention was told cannot use drive thru no more and have to talk with manager every time I go in. Because I am not accepting instead I’m scared"

"If I could give no stars for the Peoria office…Linda from collections calls rudely, no compassion….no understanding…..over talks you..when you mention being rude…she started getting snappy and had the audacity to hang up on me. I was literally 30 days behind after the loss of a job in April 2023 I communicated this several times…she didn’t note it until June!!!! Thats ridiculous. Troy the manager over collections called me after I complained about the treatment…he didn’t apologize and mentioned she will still have to communicate with me…I do not wish to have any contact with her at all. He offered no solutions or anything and I wasn’t trying to even get out of the payment…life happens people struggle. Do not get a loan with them regardless unprofessional."

"Such a bad choice to bank with CEFCU. Initial set-up was easy, people are nice, and the overall dominance in the area allows them to offer some good benefits. HOWEVER, they will charge you a fee for every little thing. I opened a new account and switched all of my auto debits to my new account. Because of the odd way they manage their account numbers, I received a fee of ten cash dollars for each and EVERY one of the auto debits. This situation is so common, they spent the developer money to have an automated form letter sent out automatically each time this happens, so this is clearly a known issue to them. BUT instead of fixing it, and being clear to customers how to format their account number, they chose instead to prey on unsuspecting new members to charge them this predatory fee. This company has already been sued for this kind of bad acting behavior, and they settled, because they were wrong. Imagine if a had moved 30 auto-debits over... they would have charged me 300, even though they were the one to put a dash in the account number. Absolutely nowhere in my documents, and no person warned me they had this issue. So, no problem, I knew, so I called and said "Hey please take these off, I'm new, and its a weird format your using" they offered to take 2 off. 20. For a mistake they made. Then they had the audacity to call it a "courtesy". Excuse me? No! It is no courtesy to steal my money and they offer me 20 back. I told them to keep the 20 and I am going to close my account now. For the rest of time, I will make sure every human being I meet knows not to bank here. I hope you choose not to, but if you do, please be careful. One last item, I spend over an hour switching all of my accounts to this new number. I invested so much time in this bank, so that it could be the place for me. Now I have to redo all that work again, but thankfully this time, it won't be with a greedy organization that does not see human beings as worthy of serving."