Travelcation

"WARNING - Lost Thousands of Dollars because of Travelcation! It has been over a year since Travelcation had incorrectly input our names onto our plane tickets that costed around $4000 for the both of us, causing us to cancel our entire honeymoon and losing thousands of dollars in connecting flights. Up until this date, they STILL have not refunded us fully for their mistake after countless phone calls and follow-ups.

My biggest regret is booking our trip with this travel agency, and if there is anything I can do, is warn others so they don’t have to go through the nightmare that we went through of losing so much monetarily and emotionally due to their incompetency."

"Travelcation charged me twice for the same ticket $1000 CAD. It has been almost a year of forth and back emails and almost 100 phone calls but no refund was issued till now. Travelcation admitted that thay chrged twice, offere a vaucher, but to use it I would have to pay a $500 booking fee, which AirTransat told me was not legal. I am so tired of the situation. Will have to involve a lawyer to get some help."

"We book our flights to Europe through travelcation. Less than an hour after booking we got a phone call from an agent saying that the flight online that we paid for were not available and they had to move our dates. While that sucked we figured out dates that would work, but then they agent tells me that its an additional $200+. That was the deal breaker for us as it's not what we agreed to. The agent then asked us to wait and was able to get it down to the original price. This wasn't a big deal until our return flight. Come to find out that the agent got our price down by removing our return checked luggage. So on the way back we had to pay to check our bags, which was included both ways in our original tickets. This seems like a dirty move on their part and we will never us them again. If you book and they try this bait and switch make sure you read the fine print."

"Travelcation is the worst all round. Don't be fooled into using them when Google Flights offers the option. I bought tickets 8 months ahead and received numerous flight change and delay notices up to the day of my flight. I was a fool to believe their notices because I showed up for the first leg of my flight and I wasn't even booked on the flight I'd been getting notices for. Long story short, their mistakes caused me to miss my second flight and they stranded me in Seattle for TWO DAYS refusing to book me on an earlier flight, of which there were several. They ruined my trip by cutting it short by two days. They're horrible on the phone and dismissive of their own mistakes. I wish I had paid a few extra dollars and used someone else. Shame on Google for even working with them."

"Suddenly transit flight got cancelled. With 22 months old baby, it is very difficult to stay in transit for 2 days without proper planning. Moses was helping throughout the process. Provided with various options and helped to change the flight with shortest transit time. Thanks Moses for your help & support."