Jackson Hewitt Tax Service 510 Kitty Hawk Road, Universal City, TX 78148

"This was my first time using Jackson Hewitt tax services. It was a fantastic experience! I waited until the very last day to do my taxes! I don’t remember the gentleman’s name but he was very professional, courteous and helpful! While my experience was great, I felt It was very expensive. I don’t think I’ll be using this service again."

"Ida was amazing. She was thoughtful, patient, informative, professional and she absolutely got me more back than turbo tax this year. JH on Pat Booker in SA.Thanks Ida."

"The person who helped me file taxes as a freelance artist for the first time was very helpful, and let me know about as many write-offs as possible. However, the company itself was deceiving. If you see them claim to be able to help you file your tax return for $100 no matter the complexity, and have online tax pros available, neither of these things are true. It is deceptive advertising. I was told there were no tax pros left online, and that I had to book an appointment. After the work was already done (NOT before), I was told that it actually cost almost $500. Not good! If you have a side hustle or are self-employed full time, and you don't have a lot of money to throw around, steer clear. Final note: the tax pro who helped me was wonderful, and had no control over company policy."

"Nathan at kitty hawk Walmart, J &H NEEDS to do a refresher coarse. He is very nice and polite but not knowledgeable about all tax preparations. He quoted me a outrageous $78 k taxes for 1 year. Then $15k for the next year. An experienced J & H preparer did my taxes as Nathan recommended. Ida s ## very different. She came up with I owe $0. Both years. I hope N does not scare others with crazy## like I was given. Grateful his## were not accurate."

"I have used jackson hewitt for several years. I like that I can upload all my forms and then make a scheduled appointment to sign and file my return. I always go when they have specials. I do recommend using jackson hewitt."