TW Insurance Agency, Inc.: Allstate Insurance 2037 East Euclid Avenue, Mount Prospect, IL 60056

"There was a mistake that was overseen. Partly my fault because I didn't check everything very thoroughly due to the fact that I trusted the agent. It would be nice if the mistake was owned by the individual but saying that I've signed the document as defense is very disappointing. Can't argue with that. Lesson learnt. I am expecting another reasoning if this review will be published. I don't care anymore. What is done is done."

"Very responsive with superior customer service. Appreciate their quality of service."

"Toni is very knowledgeable and provides excellent service. When I had my accident she was on top of everything, got me a body shop, rental car, and was just terrific! Definitely recommend her"

"Toni knows the insurance business inside out from a trusted partner angle and was able to guide me on the value proposition Allstate provides compared to its competitors. I was able to better construct my insurance needs and protect via the wide coverage Allstate provided. I strongly recommend Toni and her TW Insurance Agency For those who are new to insurance or are busy in their lives. She collects your information and returns with multiple quotes and highlights the ones that most satisfy your needs while making it easy to choose from the levels of protection you need."

"I must say Tony who is the agent of this office, she is very very nice and on top of her game! I have dealt with many insurance agents and it seems many after being in business too long, they kind of get lazy and defer all customer service calls to their staff which I found to be at times annoying and I had received bad service. Tony handles practically all transactions herself and she is very responsive and eager to make sure I am well taken care of. I truly appreciate her kind nature and the great service she has provided me! Go try her you won't be disappointed!"