HomeFront Service Company

"We had a heat pump installed in August 2023 by Homefront. Pros: It was easy to set up, payment plans were clear with no surprises, heat worked all winter, Homefront was fairly responsive with sending people to come fix problems with the new AC. Cons: AC went out within the first week of installation. And then out a few weeks after that. And 4 to 5 times until in November, Carrier (the heatpump manufacture), finally approved a full warranty of the defective part that was messing up constantly. Any day the temp was above 98 degrees, we had to run the hose on our heatpump for about 20 minutes to help cool it down enough to run until this fix was complete. We think it is fixed now, but Homefront has become silent after they agreed to reimburse one of our monthly payments in good faith, since we had paid for 3 months without our brand new headpump running like it should. It is March as I write this, and I have sent multiple emails and have been told by the nice workers on staff they are relaying my messages and phone calls to their manager and will get back to me shortly. In short: I am grateful to have working cooling and heat thanks to Homefront, but it has been a frustrating and sweaty journey to get here, filled with phone tag and unanswered emails."

"Great service! Zach was punctual, professional and gave out a lot of information. Had the ac/heat unit serviced, ducts checked for leaks and temp readings at all vents. Great work and air is much fresher now. Definitely will use them again,"

"Not only did they come early, but I swear they fixed my heat within 30 minutes like they came and found what was wrong; fixed the fan fixed the breaker, told me how to fix it so that if there’s a problem again, I can do it myself and if that doesn’t work, they realized that the landlord was dragging their feet to call the repair service so they gave me their business card so I can just call them directly. They also got our landlord to sign up for a program which means that they’ll come back in the spring and fall to make sure that the heat and the AC is still up and running honestly one of the best repair companies I’ve ever seen in my life they did that excellently! And they were very friendly with my service dog :) very happy with this service :D"

"HomeFront just replaced my 17 year old AC with a Carrier unit. They were professional, courteous, and Chris was so patient when answering the dozens of questions I had to determine the best unit for our home. Roland and Joe did a fantastic job installing and explaining the features of the new install. Their warranty and maintenance plans can’t be beat and prices are reasonable. They are veteran owned and the many years of experience they have is very evident. I chose this company over two other larger entities because of the price, warranty, maintenance plans and preferred product provided. Our house is cold at 78 degrees. Amazing and Totally recommend!!"

"I needed to replace my old AC system and home front did a wonderful job helping me find the right system for me. Chris was very friendly and knowledgeable and was able to answer all of my questions. He was able to get my system installed a couple days early and his team were very polite and friendly. They came right on time and worked very quickly and efficiently and kept everything clean. The house feels much better now with the new unit and I am very pleased with the work that was done. I will definitely be recommending home front to anyone who is in need of AC repairs or installs."