Costco Wholesale

"Was wonderful but didn't shop went for help with hearing aids with my husband. That experience wad great"

"So a "membership" costs in the hundreds just to set foot in the place and then you have to prove you are a member when you can not purchase a single item without a membership card, seems a bit odd. Buttt heyyyy if you can have a business where you charge people to shop and prove they are a member before entering. More power to ya!! Seems a bit odd to me. I keep wondering what I'm getting as a result of the membership?? Certainly not a discount shop!!!"

"I love the bulk food, makes things cheaper. The only downside is, they always get rid of something I really enjoyed and then I can't find it again. I also wish there were more vegan and gluten free items. Also wish there were more frozen fruit options. Food quality hasn't disappointed me. I read that Costco is a company that doesn't use Apeel and I'm super happy about that. I don't want that nasty chemical on the fruits or vegetables."

"I had THE BEST CUSTOMER SERVICE EXPERIENCE @ the Manchester location! Specifically, because of 2 floor associates that went above and beyond their pay grade, which is EXTREMELY RARE NOWADAYS. God forbid you “bother” anyone that WORKS for any of these companies, because you as the consumer need help. As for Joe (maintenance) & Marlin. They get a 100 (one-hundred) out of a 10 (ten) Star rating. They didn’t know that their act of kindness, really lifted my spirit, just by their effort and willingness to go out of their way, even if it wasn’t in their scope of support, just to help me out. What Joe did was, he stopped, listened, researched, and double checked with management to make sure the information he gave me was accurate. He told me to continue shopping and he would look for me with the answer, and he did. He was going to make sure, that he KNEW and not just assume. Thank you so much Joe. As for Marlin. His demeanor, kindness, eye engagement and just his uplifting energy really began my day with hope and not despair. Marlin assisted me in the food department at the beginning of my shopping experience, with an accurate answer along with brief Costco knowledge about the inquiry I had. I got to see his wonderful smile and pleasant attitude at the end of my shopping experience on the way out the door, where he checked our receipt. Thanked us for coming there and s well in our day. That may not sound like much, but he meant it and it was felt. That’s the difference. I wish we had more Customer Service hero’s like them everywhere we went. It was great while it lasted. Mary at the membership counter was a jewel as well. Please get more employees like them and take good care of them, so they can take good care of your customers."