Walgreens Pharmacy
5730 Dempster Street, Morton Grove, IL 60053
Hours open
Monday:
11:30 AM - 8:00 PM
Tuesday:
11:30 AM - 8:00 PM
Wednesday:
11:30 AM - 8:00 PM
Thursday:
11:30 AM - 8:00 PM
Friday:
11:30 AM - 8:00 PM
Saturday:
1:30 PM - 5:00 PM
Sunday:
Closed
Photos
Location & Phone number
About the Business
Walgreens Pharmacy is a health-focused institution located at 5730 Dempster Street in Morton Grove, Illinois, United States. As a trusted pharmacy and store, Walgreens offers a wide range of health and wellness products to meet the needs of its customers. With a commitment to providing quality care and excellent service, Walgreens Pharmacy is a go-to destination for all your health-related needs.
Reviews
"Staff is slow to check for prescriptions sent in electronically, sometimes more than a day before they check that a provider sent in a script (I've watched the provider log these scripts and Walgreens is just not processing them.). Staff is rude, whether underpaid or overworked should not be my issue as a customer. They like to tick off refills as fast as possible, including if you missed a pickup day. Even with no "misses", it seems that the refill count always low. e.g. Prescription script says 4 refills available but when the first meds fill is performed the pharmacy shows 3 or even only 2 refills available. Good luck with that."
"Malvika (SP?) the head pharmacist is the BEST. She works very hard. The 5 stars are for her."
"There are some nice employees here but one of their managers, a big guy who is the manager, I think, is the absolute worse. I've witness him berating a very nice employee I've come to know. He also was rude to me when I picked up photos. He felt the need to tell me I was wrong when telling him the size of the photos. He asked, "Is it regular or large size?" We just said it was regular since we didn't order anything special like a canvas. Then he found it and talked down to us about how we were wrong about the size. So unnecessary. Please stop hiring rude people when the rest of the staff have been fairly pleasant that I've known for years. But the rating is really for the pharmacy. They are absolutely terrible at their job. Maybe they are overwhelmed or just unhappy in general. I've gone in to get prescription that said was ready then they say, "No, we don't have it.... did you want us to order it?" Of course I want you to order it! I've had to go without my prescription for over a week because they keep saying they are ordering it and to check back the next day. Every time I call, they are never sure. Literally telling me, "Well, I don't exactly know, I'm just telling you what the pharmacist is saying." Well hon, she isn't saying anything other than a vague, "check back in two days it should be hereormaybewehavetoorderitidunno." I don't care how convenient the location is. I'd rather go somewhere that will know what they're doing and how to manage customer expectations for something as important as medication."
"I love everything"
"Completely incompetent staff and can't seem to keep medications that my husband needs for diabetes in stock. Even auto-refills take several days past due date because medication is out of stock. This time around they gave wrong dosage on one medication and refused to accept responsibility and I am DONE with them."
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