Cetera Investors
900 Isom Road, San Antonio, TX 78216
Location & Phone number
900 Isom Rd #220, San Antonio, TX 78216, United States
About the Business
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Cetera Investors is a finance institution located at 900 Isom Road in San Antonio, Texas, United States. With 43 fully staffed branch offices, we offer financial advisors the opportunity to maintain ownership of their book of business while still benefiting from our resources and best practices. Our goal is to help advisors grow their client base, increase wallet share, and simplify their advertising and client engagement efforts.
At Cetera Investors, we provide personalized support through professional marketing services, mentorship, and administrative support. Our advisory platform offers flexibility and control, allowing advisors to focus on overachieving rather than overhead. We also offer in-house legal and tax specialists to assist with clients' complex needs, as well as turnkey retirement plan solutions for business-owner clients.
Our mission is to help clients at all stages of life pursue financial freedom, and we take pride in our strong community values. President and CEO LeAnn Rummel emphasizes our commitment to empowering advisors and clients alike. By combining the freedom of independence with the efficiency of teamwork, Cetera Investors aims to accelerate the careers of financial advisors. Contact one of our branch managers to learn more about our Accesslink onboarding experience and discover how Cetera Investors can support your success.
Hours open
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Cetera Investors is a great organization. Contact them for your financial needs. Andrew Pyburn really knows stuff and can help you navigate the world of finances."
"I have learned so much from everyone at Foresters about planning my finances in a way that works for me. They never pressure me into a product, and only reccomend programs that are right for me."
"Andrew is very knowledgeable and super helpful. He did a great job teaching me everything and did not make me feel dumb. Highly recommend."
"Forester's Financial has helped my husband and I prepare for our future. We have been with them for 5 years, and our investments have set us up to be able to rely on our own income, not social security or pension plans when we retire. We had also put aside money for having a family, something we wanted to wait a few years after getting married to do. It turned out to be an absolute godsend because we have faced infertility problems, and our insurance does not cover fertility treatments. Without these investments, we may not have had the money we have needed over the years to cover unforeseen expenses, or unexpected pay cuts, and other such events. We are grateful to Kenneth for helping us save for the future, and the ability to help ourselves out when times are tough."
"I’m making it a point to share my experience with Foresters Financial and Agents for America to hopefully save the next person a serious headache. Maybe others have had a different experience but BEWARE. I am beyond annoyed with both. Thank goodness for USAA. So we had a lady from Agents of America contact us about investment options. She presented a bunch of options and companies and we ended up going with term life insurance through Foresters Financial. She had given us pricing and filled out paperwork for Damien and was supposed to come back to discuss options for me. We gave her a voided check pending approval of paperwork. About 1 week passed and I see a debit on my account from Foresters Financial. So I called her to find out what was going on and she apologized for us not being aware payments would go into effect and said we should be getting paperwork any day to review and we’d have 30 days to cancel if after reviewing the paperwork we decided not to keep the policy. Also said she’d be in contact within the week to come back out to review paperwork with us. So we waited. It was a busy week and we hadn’t been checking the mail so we didn’t get the paperwork til almost 2 weeks later. But we also hadn’t heard back from the agent. When we got the paperwork the numbers weren’t what we remembered discussing with the agent and since we’d had not contact from Foresters (as a new customer and all) or from the agent, we decided we would just cancel and stick with a company we were familiar with and had done business with. So I called Foresters Financial to cancel the policy. Before I go on, tracking on the documents they sent showed they hadn’t sent paperwork out until the day after they charged our account. When I called Foresters they advised that I would need to fax in a letter requesting cancellation and that would stop the next payment but my first payment would not be returned because I only had 10 days from policy approval to cancel. I argued the issue but got nowhere so I sent the cancellation request that day by fax with a detailed dispute of the 1st charge and request for return of the 1st deduction. I called the next day to make sure they got the fax and the rep confirmed they had it and assured me that the next payment should not be deducted from my account. Little less than a week later low and behold a 2nd months charge was deducted from our account. When I called this time I was advised that my cancellation request wasn’t sent in time because they needed 5 business days to process the cancellation and that it would take 25 days to process a return. By this time, I’m fuming and spitting fire. So I waited the 25 day processing time. They issued a refund check for the 2nd months charge. As soon as I got it and they confirmed again that they were not refunding the 1st payment, I called USAA who directed me to submit a dispute with their online form. I sent them a copy of the request and dispute I had sent Foresters and the next morning they had already reversed the funds and called me to notify me it had been processed and ask if I needed their help with the return of the 2nd charge. Thank you USAA. Issues like this is why we are loyal customers."
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