Forest Pointe

"After finding mold growing in my bathroom, they blamed it on me. Despite the fact I had only been living here for 6 months or so. They “treated” it with bleach only for it to come back a few weeks later. It was very obviously painted over from when someone had lived here before me; something I’m sure the apartment maintenance was instructed to do. Now I’ve found even worse mold growing in my closet. Both the walls are on the other side of the ac unit which is locked at all times so god only knows what’s going on in there. They love to cash your rent checks for their overpriced apartments but are quick to cheap out on the maintenance. The mold spread also to the bed frame I was storing in my closet which is now completely ruined. I know they will take 0 responsibility for this. Didn’t save the mold pictures from the bathroom but I have the closet"

"Update after 3 Years: I have officially lived here 3 years now and have just renewed for a fourth year. I stand by everything I stated below. Rent is extremely fair for apartments of similar quality in the area. The place is QUIET! Yes all apartments have some noise, but I have never had an unreasonably noisy neighbor. Everyone is very friendly. The staff is great! Renewing your lease is easy and hassle free. The maintenance staff goes absolutely above and beyond. Previous comments: I’ve lived here for 1.5 years now. The rent is very fair for the area. The buildings are quiet and well kept. Maintenance staff is very responsive and does a great job. The front office staff is very nice and responsive. They have also been taking the time to update the buildings (new paint, etc) and upkeep the grounds (new flowers, signage, trees, etc.)"

"The management of the complex is transient. The company does not treat them well otherwise, hence there are no response from the management for either good or bad reviews. 1) Snow removal is pretty much non existent. They do have a company that plows a very small path in the main parking. Forget about the walkways or within 7 feet from your car. 2) They do not vacuum or clean the common areas inside the buildings: Period. 3) They have a couple of large trash containers for the entire complex. Usually they are overridden with trash where people will put their trash bags outside the container because it is full. You will have to walk up to 1 block to dump your trash in one of these containers. 4) If you want to go month to month after your lease while you coordinate stuff your rent will almost double. It is ridiculous. 5) Forest Pointe tenants should organize so rent control is implemented in North Chicago. Although the address says Lake Bluff it is actually North Chicago."

"I’m a real person and this is a real review. If you plan to apply here, Dan is the go to man. He was very patient with me and understanding of my situation. Although I didn’t end up staying here, he was very helpful every step of the way. I would definitely stay here in the future. This apartment was my back up due to the loss of my previous first choice. When my first choice became an option, again, I had to to jump on it. If I didn’t, and would have chosen to stay here at Forest Pointe, I would’ve had to wait about 4 or 5 weeks for my apartment to open up and I don’t have $3000 to stay at an extended stay to wait. Again, my overall experience was good and I would go through with it again."

"I just want to give a huge thank you to the maintenance guys who saved the day. I locked my keys in my car and they came quicker than roadside assistance. These maintenance guys have been a big help since the day I moved in. I appreciate all that they have done. I have to say forest pointe apartments have been the best apartments I’ve ever lived in. I even had good customer service with the manager and his associate. I would definitely recommend Forest Pointe to anyone who is moving here."