Mindful TMS Neurocare Centers

"I didn’t know much about TMS when I first tried it a few years ago at the advisement of my therapist but I’m glad I gave it a chance. It takes time to do all the treatments and the head tapping isn’t the most fun sensation but was much better imo than the side effects I got from meds. As someone who works in healthcare myself I tend to notice the details and my clinicians Nicole and Autumn were always wonderful. They always had excellent bedside manner, explaining what they were doing every step of the way and even played my favorite music during treatments! If I had to reschedule an appointment last minute, they were always on top of it. Only downside was when I had a billing question and the finance person Carla seemed to be eternally out of the office and didn’t respond to my emails. Not gonna lie I originally was going to post a not so great review because of that but recently I was informed they had some staff changes including switching to a new billing company who answered my billing question right away. If you’re on the fence about TMS and are as picky as I am I’d recommend Mindful TMS. I've been coming here for boosters every several months since completing my initial round of treatments and they're always as professional as they were when I first started here...now I just need to update my playlist to something more recent than the 1970s lol"

"If I could give zero stars I would. It’s impossible to get a hold of anyone to make any kind of appointments at this place. I left two messages to schedule an evaluation to start TMS and no one ever called me back. It’s negligent, unprofessional and inexcusable."

"This clinic is very organized and oriented towards patient comfort and care. Abbie is wonderful. I started seeing results in the second week. TMS is a game changer. If you decide to try it, I can’t recommend this clinic any higher."

"Abbie at Wheaton is super sweet, flexible, kind, caring, and just flat out awesome. She's great at her job and I enjoy seeing her five times a week :) Jordan at Oak Lawn was also super nice, patient, and helpful when it came to scheduling all 30 of my appointments. Michelle at Hinsdale was also very sweet and accommodating. Everyone I have interacted at Mindful TMS has been very kind, professional, and efficient. They helped me get everything sent through insurance and made sure my TMS treatments got paid for. They really care about their patients and they are very accommodating and welcoming. I had to reschedule like half of my appointments and Abbie was so kind about it and did not make me feel like a burden or inconvenience at all. She said that they are always willing to work with me and do whatever they can to accommodate my schedule and needs. They also are very good at what they do and the TMS therapists are very detail-oriented and diligent. I highly recommend Mindful TMS to anybody who has been struggling with treatment-resistant depression and anxiety! 10/10! :)"

"Abbie and the rest of the staff at Mindful TMS Wheaton were absolutely amazing! Abbie was always so professional, knowledgeable, caring and always put me at ease and made me feel comfortable. She explained everything thoroughly and always answered my questions. The treatment itself was easy and painless and I really noticed an improvement of my symptoms. I would highly recommend this facility/treatment for anyone suffering from depression/anxiety who has failed conventional medications/treatments. I highly recommend! Thanks Abbie and Tajh!"