Gold's Gym Austin Westlake

"Shady. Please do not be tricked by this Gym. This gym has very shady business practices when it comes to memberships. If you sign up for a month to month membership, this is not fully the case. Update: I have changed my rating from 1 Star to 4 Stars due to the sole fact of Lisa's help at this particular gym (She is the General Manager). I left a review with 1 Star, Lisa is current and keeping up with reviews, as a great GM should, and responded in order to help my situation with membership. I emailed and she did a courteously refund and left my account in good standing and canceled my membership fully. I haven't seen a better GM in long time. This gym and members will be taken care of as long as Lisa is there."

"I currently attend the Gold's Gym at the West Lakes location and while the facility's location is great, I am disappointed by the state of the equipment and the overwhelming presence of high school kids during my workouts. As a paying member, I expect a certain standard of service, and unfortunately, my recent experiences have not met these expectations. Firstly, the gym equipment appears to be outdated and in need of maintenance. Many of the machines are showing signs of wear and tear, which not only detracts from the overall experience but also raises concerns about safety and effectiveness. As a member paying a monthly fee of $45, I believe that the gym should be equipped with modern and well-maintained exercise gear to support my fitness goals. Furthermore, the high number of high school kids loitering around the machines is disruptive and makes it difficult for paying members to utilize the equipment effectively. Their presence has been consistently overwhelming, and it significantly detracts from the professional and focused atmosphere that I would expect from a gym. This issue needs to be addressed promptly, as it affects the overall experience of members who are paying for a quality fitness environment. I urge the management to take immediate action to address these concerns. It is essential to ensure that the gym provides a comfortable and conducive environment for all members to pursue their fitness goals without unnecessary distractions. Failure to address these issues could result in the loss of loyal members who expect a higher standard of service. I hope that Gold's Gym will take these concerns seriously and make the necessary improvements to maintain the quality of its services. I look forward to seeing positive changes that will restore my confidence in the gym and its management. Sincerely, MGL"

"The team at this location are fantastic. They do a great job managing this gym and I have really enjoyed being a member over the years. A great value and a great place to get in shape and stay healthy! I am a huge fan of the cardio cinema and they do a good job of maintaining and replacing equipment as necessary."

"This location loses a lot of points for many reasons, but it gains a lot for other reasons as well. The pros: -Cardio Cinema -Group Classes options -CrossFit room/classes -Enough equipment for everything you may need -Well located (heb, Starbucks, chick filet nearby) -Bathroom on the floor as well as in lockers Cons: -Some equipment is bafflingly old -No Sauna -Not enough equipment of some popular exercises -No Pool -Members (see below) The ugliest thing about this location is the members. There's a LOT of high school teenagers that come to this location. There is a high school and middle school near by, and the kids flock to this location, especially in the afternoon. So if that's the time you have to workout, be ready to be surrounded by hundreds of Teenagers, some taking videos for their Tick Tacks, horsing around, crowding up machines, and taking up large sections of the gym. Aside from that, there's not much choice in the area for big gyms, so you're stuck with this if you can't afford to have your own equipment at home. However, if you are able to go to the Bee Cave location instead, I would highly recommend that"

"Awesome Gym! I stopped by to check out this location and it didn't disappoint! Very clean facility with a great variety of equipment. The gentleman at the front during the evening shift was very kind and respectful, made me feel very welcomed. Locker Rooms and Bathrooms were very clean as well. The only small downside here was that a couple of the treadmills weren't working properly, which did require me to try two different ones until finding the right one, but I didn't mind it. Overall, I strongly recommend checking this place out! Plenty of parking and they're taking the right precautions in regards to the Pandemic."