Dr. Ricardo F. Urrutia, MD 523 West Wheatland Road, Duncanville, TX 75116

"We been coming here for years. The wait time is unbelievable and unbearable, over an hour wait every single visit. Only to spend 10 minutes to consult with the dr. I will be finding a new pediatrician for my children immediately."

"Run away from this place! Used to take my son here for like 2-3 visits and it was enough for me. On his 12m appt the doctor enters the room and asks if he’s 3 month old. Cmon if you can differentiate babys from 3M to 12m maybe you shouldn’t be a doctor. ALSO let’s not mention the fact that the doctor looks like he’s 85+ years old!!!!! My baby took shots there and they can not find records, so now they’re gonna have to take them again!"

"Dr Urrutia is an amazing pediatrician. He was my pediatrician from birth and also became my daughter's pediatrician. We were both born prematurely and he took his best care of us. I never had to fight with him about any concerns I had with my daughter and each time he gave me his best advice. While I have nothing but good things to say about the doctor himself, I can say that the customer service and overall experience of the clinic has gone down tremendously. All of the newer staff is young and unprofessional and the wait times have become insane. I've learned to call as I am leaving the house to say I am there and most of the time there is still a wait! The rooms are barely cleaned and it always wreaks of lysol like they just spray a bunch in the air after each client. Also they always had my daughter's birthday wrong and each time I said something they would put another wrong birthday. Again, I love Dr Urrutia but I really think he should do something about the rest of the office."

"Dr. Urrutia is a great Doctor with a wonderful staff. The reviews are so negative, but I beg to differ. Yes, the wait can be long at times, but that is to be expected when there's only one Dr. taking care of numerous sick patients. Whenever my son gets sick and I call in for a last minute appointment.. they're able to get him in that same day and for that I' am truly grateful."

"I was able to take my son to get his annual and physical all at the same time, very quickly got seen and stayed there less than an hour so happy, I will be taking my other kids here soon"