CGH Main Clinic 101 East Miller Road, Sterling, IL 61081

"Very old equipment and procedures. Paper forms spread germs and leaves room for valuable private information for identity theft and violation of HIPPA. It passes through too many hands. Where as online forms are filled out by the patient before their scheduled appointment and then goes straight to your physician and no one else because of security login measures. Upgrade your system. Mychart system interacts with the other healthcare systems is easy-to-use for transferring medical information between your doctors/or healthcare systems and cross references so no medication prescribed can have a bad interaction. I'm sure your IT department can work instead of playing with rubber bands doing nothing but patching an old system"

"I am writing today about the experience my husband went through when he had stomach issues and saw his primary physician this morning. Your covid policies need to be reworked when it comes to doctor notes. Just because someone did not take the covid test should not mean they should be denied a doctor note stating that they were there that day. My husband had to undergo covid testing for stomach issues! Just to get a note for his work. That is not right! You should at least give a note stating the patient was seen that day. That is just good practice when people have jobs they need to keep. Not everything requires a covid test and should not be a factor in at least getting a note stating the patient was there at a certain time that day. This is an uncalled for and deeply concerning policy that should be reconsidered and revised. I know case counts for covid are going up and staff need to offer a test but regardless if a patient takes the test or refuses a note should still be given out stating the patient was still there at a certain time if needed. Deeply concerned and unhappy with CGH's policy with this it goes way to far. I hope CGH will reconsider their process on doctor notes."

"Dr.Wakefield did my 7 year old sons surgery, she explained everything very well. Professional, compassionate, caring, and very nice, respectful Surgeon, she made me and my family feel very comfortable and put me at ease with his 1st surgery. I would recommend her..thank you for everything."

"DR. Ashley Canady, MD General Surgery is The Best!! Excellent, Honest, Compassionate, to both Patient and Family. Then She followed up on my Dad frequently, which really impressed our Family. We Appreciate Her So Much!!"

"Overall I had a great experience with the doctor himself in OB. I like that you get to chose which doctor your comfortable with over time to deliver your baby. However, the nurse I had didn’t really give me clear instructions of what was going on. I was told before I saw the doctor that I would get to hear the babies heartbeat (mind you this was my first visit with a new doctor at 14 weeks I was anxious and excited) and that never happened. I also wasn’t sure at the end of the visit what was going on if I was free to go or not, did I need blood work if so where do I go, will I still get to hear the babies heartbeat? The nurse came in and told me I could go and asked ME if I needed blood work. How would I know? She also mentioned nothing about the babies heartbeat. This is my first child so this whole experience is new and exciting so when you don’t know what’s going on it’s very unsettling. I then was relieved and happy to hear we could schedule an ultrasound in a week! Although no one could take away from the special experience of seeing your own little life, the ultrasound tech didn’t share my excitement. Maybe it’s normal for them to only want measurements and not really care. I guess I just expected a more compassionate experience. My dad came with me and asked questions and she didn’t even seem happy to answer them or thorough at all. I didn’t really ask questions due to her uninviting attitude. Maybe she was just having a bad day? I hope my experience gets better with the nurses and ultrasound tech over time because I really liked my doctor he was thorough and seemed to care he even congratulated me! I would like to stay and continue to give CGH a chance. I hope these ladies have better days ahead at future appointments. I may be expecting too much but I just figure if your a nurse or ultrasound tech you must have a passion for helping others and have extensive knowledge on what is going on. I will definitely update my rating if things change. UPDATE: I’ve had two visits since this review with the nursing staff and one ultrasound and I’m happy to say things have drastically changed. My last two visits were very informative and have been great! My doctor is great (as usual) and baby is growing and healthy. I’m very pleased with the improvements and am happy I chose CGH and stayed."