Mattress Firm Lockport

"My husband and I went to Mattress Firm in Lockport and we had the pleasure to work with James. James did an exceptional job helping us choose a mattress, he was professional, knowledgeable and very helpful. James was pleasant and patient with us, no pressure whatsoever. Thank you for making this such a pleasant experience."

"My girlfriend and I were in need of a new mattress and about 6 months ago we popped in to this store just to check it out. We were met by James and he was phenomenal. He’s super friendly and outgoing, really values your time and asks all the right questions, is very product knowledgeable and you can tell he truly cares about putting the customer and their needs above just making a sale. He provided such great customer service that we came back to this store specifically to buy our mattress. I would definitely recommend!"

"James is one incredible salesman and associate. I came into the place a few weeks ago looking for beds, just feeling around the types and prices at different places as I’ve never upgraded before. James was incredibly knowledgeable and honest. Told him I would likely come back if I didn’t like anywhere else or needed more help. Came back the other day with a price range and he hooked me right up where we left off. The store and workers are both as equally great quality. Thank you!"

"Very neat and clean. The mattress expert, Daniel, was very knowledgeable, helpful, and friendly. He had a great deal of understanding of the mattresses, components, and what will work best for me, and he did a great job of explaining it. He didn't try to push me into a mattress way out of my price range like some sales people will."

"From the moment I stepped into the store, Daniel’s level of service was outstanding. His expertise in mattresses was immediately apparent, guiding me through various options with a keen understanding of my needs and preferences. Daniel’s patience and deep knowledge were remarkable. He meticulously explained the benefits of different mattress types, from memory foam to innerspring, ensuring that his recommendations aligned not just with sales goals but with my comfort and satisfaction. What truly set Daniel apart was his exceptional listening skills. He didn’t just sell me a mattress; he provided a solution to my long-standing back issues, suggesting a mattress that was a perfect fit for my body’s needs. His friendly demeanor and professionalism made me feel genuinely valued and respected. Daniel was also incredibly transparent about pricing and financing options, helping me secure the best possible deal. In conclusion, Daniel went above and beyond my expectations. His blend of product knowledge, customer-focused approach, and genuine concern for customer well-being make him a remarkable asset to the company. I highly recommend Daniel to anyone in search of a new mattress. With Daniel, it’s more than just a purchase; it’s about improving quality of sleep and life. Rating: ★★★★★ (5/5)"