Mattress Firm Warehouse

"Easy unloading. It's driver assist but they do all the hard work. Overnight parking and they started unloading me at 6:15Am and out at 7:30am. Appointment was at 08AM"

"Good kind people working there. Helpful, efficient, and well staffed."

"Do no, I repeat, DO NOT buy from these people and pay for premium delivery service. I paid the upcharge, and my bed was supposed to come today 12/4. The lady gave me a 12 hour time window (8-8), but reassure me that they'd call the day before with a 2 hour time window. I NEVER got such a call!!! On top of that, I asked for a later delivery since I just moved and had to pick up other items today. I was told that wouldn't be a problem. The delivery people sent me a notification 10 MINUTES before arriving via email (which I didn't see), and I only knew of this deliver being on the way.....when they called at 1:15pm saying they were here! I was almost an hour away, and they couldn't wait. I spoke to some INCREDIBLY unprofessional person named Josh who repeatedly told me "it is what it is", and that they will contact me another day to tell me when they can deliver my $3,000 bed! I will never do business with these unprofessional, rude, dishonest people EVER again, and I advise others not to either if they want a good bed to sleep on when you're told you'll have one."

"Javier and Joaquin did an excellent job delivering my adjustable base and mattress. They set everything up in less than 30 minutes they were very efficient. Thank you!!"

"I can't believe I'm actually writing a review about picking up a mattress at the warehouse, but everyone was so friendly that I felt obligated to share. It is so rare to run into friendly people these days that it is quite refreshing when it happens. Thanks for an easy painless pickup!"