Nolen Southlake Surgical Institute
300 South Nolen Drive, Southlake, TX 76092
Location & Phone number
About the Business
Nolen Southlake Surgical Institute is a state-of-the-art health institution located at 300 South Nolen Drive in Southlake, Texas, United States. Specializing in surgical procedures, the institute offers top-notch medical care in a modern and comfortable setting. With a team of highly skilled surgeons and medical professionals, patients can expect personalized and expert care for a wide range of surgical needs. Whether you are in need of a routine procedure or a more complex surgery, Nolen Southlake Surgical Institute is dedicated to providing the highest quality of care to help you achieve optimal health and well-being.
Reviews
"Dr. Sosa and Dr Ver Halen and their staff are wonderful! The care provided is top notch!"
"An absolute horrible experience from the cold calls to actually walking into this place. I visited this location a year ago for a consult but wasn’t ready at the time. In a year, I received 37 text messages asking me to reschedule even after I said I would contact them. I ended up muting the texts. Finally decided to make an appointment so I scrolled back through and found their thread. Started the appointment process. The offsite coordinator or as I learn later, call center, asked me to download a separate app which I was uncomfortable with and I asked for a scheduling link. She sent the app link to me multiple times until finally I had to tell her to stop. I scheduled an appointment for Wednesday at 9:30 and drove an hour to get there. When I walked in the door I was told that I had the wrong date. I showed the receptionist my cell phone with the text thread and she said I don’t know what to tell you. There were three people at the receptionist desk all who began to argue with me that I was in the wrong. I asked if I could be squeezed in and was told that I would have to wait and it could be an hour or two. I decided to leave at that point as I could tell my business wasn’t valued and they were just rude. After I left the clinic I received an appointment confirmation text for the very next day. No one should be treated as rudely as the staff treated me especially not with some thing as personal as this. I highly recommend going somewhere else."
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