Mission Psychology

"I saw Dr. Thompson last year and I can say for the part it was a negative experience. I felt patronized and gaslighted throughout our sessions and the doctor did not want to hear nor cared about input regarding the treatment. I found him to be quite rude and cantankerous during our sessions, I will never return to his clinic."

"I was referred to Mission Psychology by Sage Bariatric for a psychological evaluation. I was a little nervous at first as to how it would go. Doris the receptionist is very pleasant. I saw Dr. Thompson and had a wonderful experience. He made me feel very comfortable for the duration of my appointment. I would highly recommend this place."

"I strongly recommend Mission Psychology. I struggled for over 3 years to figure out what exactly was going on with my daughter. After going through testing, my daughter now has a diagnosis and we are able to truly get her the help she needs! Her psychiatrist is the medical director for a children's hospital mental health department and stated that the evaluation was the best one he had seen in a long time. It was very thorough. I will never be able to thank Sarah and her team enough for evaluating my daughter and helping me figure out exactly what my daughter had going on."

"At the recommendation of a local psychologist, I took a family member to see Dr. Russel Thompson for a neuropsychological evaluation prior to a Social Security final appeal hearing. We met with Dr. Thompson for a clinical interview, came back for testing, and returned one final time to receive the assessment results. During all three appointments I found Dr. Thompson to be personable and highly skilled. Does he gush with warm fuzzies if that’s what you’re looking for? No, but he is friendly, open, honest, genuine, has a sense of humor, and can connect with clients and that’s what was important to me. My family member felt very comfortable with Dr. Thompson and liked him a lot. Additionally, because Dr. Thompson was able to establish a quick and easy rapport with him when it came time to deliver the assessment results my family member was able to hear and receive information that he previously could not process. That alone was worth the cost of the assessment! I am extremely grateful for the direct, yet tactful approach Dr. Thompson used to deliver such difficult information. In addition to his clinical competency, I was impressed by the final report that Dr. Thompson compiled, which was submitted to the judge who was hearing my family member’s case. Despite presenting years of school district testing and disability data, medical reports, as well as IQ and functional ability testing performed by two other licensed psychologists, my family member’s disability application had previously been rejected several times. I found Dr. Thompson’s report to be thorough and clear, reflecting a keen ability to translate complex psychological concepts into understandable language for a lay person (and judge) and to “connect the dots” between the testing data/results and functional capacities (both strengths and weaknesses). The judge who heard the disability case carefully considered all documentation provided and found Dr. Thompson’s report to be clear and compelling and ultimately permanent disability was granted after nearly a two-and-a-half-year process of of filing and appealing disability denials. In sum, Dr. Thompson treated my loved one with honesty, respect, and tact and I found him to a very competent neuropsychologist who adeptly translated raw data into practical, useable information for both professionals and family members. I would not hesitate to hire Dr. Thompson again if I had a need for his services and I recommend him highly and without reservation."

"We were compliant and furnished all requested information. However, less than five minutes after our intake interview with Dr Olivia Kraus, she telephoned me to state that “she did not feel comfortable” working with us to provide my son with a psychological evaluation. Never mind that this was a referral from BAMC that had taken over six weeks to arrange and fulfill all requirements. She just abandoned us as patients. She declined to provide mental health treatment in the form of a simple 4 hour evaluation to a patient who was a military dependent with a history of failure to thrive as a consequence of his father’s deployment to Iraq. She may have felt “uncomfortable” in conversing with me because of my PTSD, but one would think that as a mental health professional, she would be competent enough to interact successfully with individuals who have mental health diagnoses. I served as a combat medic in Iraq. When I had occasion to treat wounded casualties under hostile fire, the thought of refusing treatment because of not feeling “comfortable” with the personality or nature of injury of my patients never entered my head. When there were sick or injured people to take care of, I took care of them. Those are the ethics of military medicine as practiced by the US Army. It is a great pity that Dr Olivia Kraus and Mission Psychology do not share that ethic. It is my firm resolve to inform the leadership of the BAMC, especially the Hospital Command Sergeant Major, of the way that Mission Psychology abandoned a combat veteran and his family in their hour of need, and to recommend that no further military referrals be made to this medical practice that evidently does not wish to practice medicine. We would have accepted a different provider, if Dr Kraus did not care to provide medical treatment in the form of an evaluation, but Dr Kraus stated that no provider associated with Mission Psychology would be prepared to deal with us. Therefore, it is not just Dr Kraus who will not honor a referral from BAMC, but the entire practice that refuses to support our troops. If you have any other option to select for a psychological treatment, including evaluation, I implore you to take that option."