Denton County MHMR Center

"i have multiple many problems with mhmr since enrolling in July of 2023. this google account isn't mine so i'm anonymous. when i first enrolled i had an amazing case worker. then i was switched to a new one, who never contacted me even though i tried to reach out multiple times, the only was i got a hold of her ONCE was calling the front and transferring me. she completely failed to manage my case. then i was switched to another case manager and was not informed. i only found out because i repeatedly emailed my previous case worker. i NEED rental assistance and my case manager didn't even know that they have that program available. there are so many reasons i am NEVER going with mhmr again. go somewhere better if you can."

"It's disappointing and disheartening that they would hold your scripts hostage. Oh you've been taking the DAME MEDS FOR 7 YEARS. Let me just not fill them or send you refills. I called a week ago to set an appt. I didn't get a call back so I showed up today. They do not care that I'm without my meds. MHMR NEEDS TO BE SHUT DOWN at this point. I wasn't the only upset patient there. They need to do better. Especially for the patients that are financially struggling with NO VEHICLE TO GET THERE."

"They've always helped me with all of my needs. They're not pushy and don't try to shove all kinds of medication down my throat. The staff is great and they're very attentive. I'm in and out in a timely manner. I have had zero issues with MHMR."

"This long overdue as I have been reluctant to openly state my mental health needs. Reading the reviews I knew it was time to share my MHMR experience--they literally saved my life. Two and a half years ago, MHMR came into my life when I was at my lowest point and in the ER. They advocated for me from the very moment they met me. I'm uncertain who called MHMR because the hospital had their own counselor talk to me. I spoke to MHMR first and was complacent towards them, even lying to them about my circumstance. The MHMR ladies who came to the hospital that night stayed with me, talking to the doctors, myself, talking to my family and working out a care plan for me. The hospital counselor was wheeled in by way of an iPad on what seemed to be one of those IV poles, it's not likely that it was. A teleheath meeting was impersonal. Only spending a short time talking with me (maybe 15 - 20 minutes it felt like). Then came the verdict, she decided I would spend time at an inpatient hospital. MHMR felt I required LOC5, though not in-patient. I agreed with them. However, the ER doctor (who was not the original doctor I spoke with), had other plans for me. Telling me I had to go to the hospital volunterraly or be admitted by them involuntarraly and have no less than a two week stay. I went volunterraly. Meanwhile, MMHMR continued to work with my family for a care plan while I was at Seay (hospital in Plano) and they were ready to stand by me when got out. I checked myself out within 24 hours. We called MHMR and they immediately stepped in and started my LOC5. From the ER, the hospital, therapy sessions, counselors and psychiatrist--they worked as a cohesive team to help me. They communicated with one another and I didn't have to repeat my situation, thoughts, etc when seeing the counselor or psychiatrist. MHMR diagnosed me, where others had not, nnorhad ever done a thurough evaluation. With my diagnosis, I received the proper therapy and medication. Two and a half years later, I am now 180° from where I was that night in the ER. I really don't know how they were contacted, but through the grace of God they walked into my life, I am so thankful. Especially the lady who came for MHMR. My counselors and psychiatrist were equally amazing. For the first time, I met complete strangers who genuinely cared about and invested their time in me. This was unfamiliar territory, though it was precisely what I needed. MHMR has a team who are paid a very low wage, yet they are there because of their passion to help people. Some may even be volunteers. MHMR, thank you for all you did and changing my life for better."

"I would be dead if it were not for Denton County MHMR!! They put me through the program and helped me get out of the deep dark hole I was in. From them getting me into Mayhill and then in the residential program to counseling at Flower Mound Office, Hope program, peer counseling. Also under Dr. Becky’s care who has worked tirelessly in getting my meds correct and been there for me throughout this journey. Jan at front is great! There has not been one person I have been in contact with over the last 2 1/2 years that has not been wonderful to me. Thank you to all!!!!"