Two Men and a Truck

"In May 2023 we Hired Two Men to move a few rooms for a reno into our garage and back into the home at a later date. When we moved back in, we had some furniture damage and filed a claim. What we thought was a straight forward process. The company they used were random guys - Paul - and his son who were incapable of proper communication. I'm not sure if they were even a repair company, or just individuals. I had been calling/ texting constantly for updates on when they'd show up. When Paul's son finally came out they were only able to partially repair some items and needed to come back. Months later, the Dad, Paul, was unaware of what needed to be done and had to reschedule again as he didn't have the tools needed. I never heard back. I contacted Sabrina many times and was told they were indeed having issues with Paul, their repair vendor and to find my own repair company, send her the invoice and they will submit payment for it. The only problem was these other companies charged just to inspect the furniture and then many didn't do in home repairs. Another moving cost plus repair - I did not think it was fair for me to pay upfront on a claim that was supposed to be covered by the movers already. I've since not heard back from Sabrina. My initial claim was May 2023. Paul and his team came out 2 times which spanned from June 5th to September 7th 2023 and little to no communication in between. I finally stopped trying to get ahold of them. (One of the repairs actually worsened my nightstand scuff and is more noticeable than before.) I contacted Sabrina again throughout this time and from Oct. 2023 to Jan. 31st 2024 I have not gotten a response from her whatsoever on a resolution. At this point I do not trust them to honor their damage claims and would not recommend them to anyone."

"We used two men and a truck for a move from houston to boston. We left Monday afternoon and we were sleeping in our own bed in a new apartment on Wednesday afternoon. The manger of pearland franchise was absolutely dedicated to the job and gave us all the pros and cons of a move this huge. His honestly was amazing and set a great baseline. The movers involved were all completely professional while still being very humanized. This was a cross country move that was reasonably priced and nothing was damaged. We had a 50+ inch tv that came out just fine and I even had a lego box with no padding what-so-ever that suffered no damaged. They care about the job and their reputation. This franchise in Pearland is the standard in movers. I would probably pay extra to have them come back up to Massachusetts to handle any future moves. The peace of mind is worth it, I have moved around the country 4+ times (the air force life) and I have never experienced anything better. The manger cares, the employees care, everyone cares. Never hesitate with this location, local or cross country."

"If you bought a new house but wanted a fixer upper, this is the moving company for you!!! They damaged several things in our house and have now ghosted us. They were in a hurry and overloaded the truck so they did not need to make another trip and broke our bed frame. Dropped several items on the driveway due to them being in a rush with one individual walking down the ramp backwards of the truck and dropping our table. A safe was dropped into our wall, floors beat up in multiple places, bed frame cracked and walls all beat up. I have reached out 4 times for a resolution and I get nothing back."

"It is hard to find the words adequate enough to capture our gratitude for the great work that Brian and the team did for our family. My mother in law passed away and my wife was going through the painful process of emptying the house. Things that contained a lifetime of memories for my wife. It was hard and emotional and the team from Two Men and truck were absolutely spectacular. They of course move everything with care, but they also recognize how hard this was on my life and they showed the compassion necessary to make my wife feel like everything would be ok. That was a gift and during a very emotional time for our family who would have thought the movers would help with the emotional aspects of this move and were such an important role in providing comfort. That is going above and beyond and having the where with all to understand the situation this going the extra mile! Culture makes a great company and two men and a truck put it on full display. Forever grateful! Thank you The Valenta family!"

"Do not recommend, will never use again. I cannot stress enough to not trust this company with your move. Worst experience I have ever had moving and am a prior military spouse with over fifteen moves across the country under my belt. Six local moves in Pearland/Manvel and this was the first time I paid for "professional" help. Movers were unmotivated, unreliable, broke several items, literally threw boxes of my belongings in the truck, played with my children's toys and were over time by four hours. Despite me providing lunch and drinks there was over an hour of unaccounted time. Arranging the move went well with the office, Sabrina was very kind and helpful, her supervisor David has been professional and kind in attempting to fix all the issues and damages after the fact. HOWEVER, when it comes down to it you are hiring moving help, and it is not cheap. This company did not contract professional, experienced movers for me, and I have paid the price. It will take me weeks if not months to clean up the awful mess they have left at my new home and recover the items that have been broken. I am not one to complain or post like this ever, but I would not wish this experience on anyone. DO NOT hire Two men and A Truck for your next move, it will not be helpful and will make your move a lot more stressful and difficult adding even more to your plate in a stressful time."